Microsoft office
Office Administration
Katie Eggleston
Customer Service/ Office Administration
Everett,WA
Summary
- Self motivated, organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet goals.
- Efficient and precise with commitment to finishing jobs quickly and accurately.
- Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. data entry and database administration.
- Excellent customer service and conflict management skills.
Overview
7
7
12
12
Customer Service
Skills
- WPM 63
- Microsoft Office
- Sorting and Labeling
- Patient Charting
- Data Review and Verification
- Transcribing Information
- Billing Support
- Healthcare Knowledge
- Dictation and Transcription
- Patient Education
- Patient and Caregiver Education
- Reviewing Medical Histories
- Schedule Management
- Patient Flow Management
- Telephone Etiquette
- Payment Collection
- Cleaning and Sanitizing
- Remote Video Conferencing
- Vitals Collection and Documentation
- Bookkeeping Support
- Updating Medical Records
Work History
Chiropractic Assistant
Island Chiropractic
Oak Harbor, WA
11.2014 - 07.2020
- Documented vital signs and health history for patients in clinic environment
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Inputted patient data into office's computer system using Chirotouch and checked all information for accuracy.
- Performed clerical duties, such as word processing, data entry, answering phones, and filing.
Bank Teller
Whidbey Island Bank
Freeland, WA
10.2013 - 12.2014
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
Assistant Store Manager
Eagle Song Health And Wellness
Coupeville, WA
02.2010 - 10.2013
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Attained expert level of product knowledge, therefore becoming customers' go-to person in finding products that would best suit their needs increasing sales by 43 percent within six months.
- Analyzed and interpreted store trends to facilitate planning.
Software
Chirotouch
Certification
- First Aid/CPR Certified
- Holistic Skin Care, Euro Institute of Skin Care - 2008-2009
Timeline
Chiropractic Assistant
Island Chiropractic
11.2014 - 07.2020
Bank Teller
Whidbey Island Bank
10.2013 - 12.2014
Assistant Store Manager
Eagle Song Health And Wellness
02.2010 - 10.2013
Some College (No Degree) - Early Childhood Education
Skagit Valley College
High School Diploma -
Coupeville High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Nutrition
Painting
Cooking and Backing
Yoga
Organization
Gardening
Psychology and Mental Health
Education
Some College (No Degree) - Early Childhood Education
Skagit Valley College
Oak Harbor WAHigh School Diploma -
Coupeville High School
Coupeville, WA06.2007
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