Summary
Overview
Work History
Education
Skills
Timeline
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Katie Eiswald

Holland

Summary

Adept at providing exceptional patient care, demonstrated during my tenure at Resthaven Care Center. Skilled in HIPAA compliance and patient relationship building, I excel in creating a safe and supportive environment for patients. My proactive approach has significantly enhanced patient satisfaction and wellbeing, showcasing my ability to address complex problems with compassion and efficiency.

Overview

13
13
years of professional experience

Work History

Certified Nursing Assistant

Resthaven Care Center
03.2015 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Built rapport with patients and families, providing emotional support during difficult times.

Med Tech

Vista Springs Holland Meadows
09.2021 - 12.2022
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Made phone calls to families and physicians when necessary

Crew Trainer

McDonald's
09.2011 - 03.2015
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

CNA Licence

MTECH
Holland
01-2016

High School Diploma -

Hamilton High School
Hamilton, MI
05-2011

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Compassionate
  • Patient-focused care
  • Companionship and emotional support
  • Documenting behaviors
  • Adaptable
  • Patient relationship building
  • Responding to emergencies
  • Maintaining privacy
  • Trustworthy companion
  • Complex Problem-solving
  • Valid driver's license
  • Activity coordination
  • Ability to make and answer phone calls

Timeline

Med Tech

Vista Springs Holland Meadows
09.2021 - 12.2022

Certified Nursing Assistant

Resthaven Care Center
03.2015 - Current

Crew Trainer

McDonald's
09.2011 - 03.2015

CNA Licence

MTECH

High School Diploma -

Hamilton High School

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Katie Eiswald