Summary
Overview
Work History
Education
Skills
Timeline
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Katie Erazo

Houston,TX

Summary

Attentive, dedicated to understanding client needs and creating positive interactions. Skilled in financial principles and effective communication, ensuring clients receive the best support for their banking needs. Committed to providing exceptional service and building strong, lasting relationships.

Overview

2
2
years of professional experience

Work History

Relationship Banker

Comerica Bank
12.2024 - Current
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Bilingual Retail Banker

Woodforest National Bank
02.2024 - 11.2024
  • Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
  • Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.

Guest Service

Top Golf
09.2022 - 07.2023
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Trained new Guest Service Associates, sharing best practices for exceptional customer service.

Education

Associate of Arts - Business Administration And Management

Lone Star College
The Woodlands, TX

Skills

  • Relationship building and management
  • Customer Service-oriented
  • Bilingual - Spanish

Timeline

Relationship Banker

Comerica Bank
12.2024 - Current

Bilingual Retail Banker

Woodforest National Bank
02.2024 - 11.2024

Guest Service

Top Golf
09.2022 - 07.2023

Associate of Arts - Business Administration And Management

Lone Star College

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Katie Erazo