Katie Erazo
Houston,TX
Summary
Attentive, dedicated to understanding client needs and creating positive interactions. Skilled in financial principles and effective communication, ensuring clients receive the best support for their banking needs. Committed to providing exceptional service and building strong, lasting relationships.
Overview
3
3
years of professional experience
Work History
Relationship Banker
Comerica Bank
The Woodlands, Texas
12.2024 - Current
- Collaborated with internal teams, including mortgage, investment, and commercial banking, to provide holistic financial solutions.
- Strengthened client relationships by providing personalized banking solutions, and excellent customer service.
Bilingual Retail Banker
Woodforest National Bank
Spring, Texas
02.2024 - 11.2024
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy, and act in the best interest.
- Enhance the client portfolio by assessing needs and recommending tailored financial products and services.
Guest Service
TopGolf
Spring, Texas
09.2022 - 07.2023
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Trained new Guest Service Associates, sharing best practices for exceptional customer service.
Education
Associate of Science - Biology
Lone Star College - Montgomery
The Woodlands, TexasSkills
- Relationship building and management
- Bilingual: Spanish
Timeline
Relationship Banker
Comerica Bank
12.2024 - Current
Bilingual Retail Banker
Woodforest National Bank
02.2024 - 11.2024
Guest Service
TopGolf
09.2022 - 07.2023
Associate of Science - Biology
Lone Star College - Montgomery
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