Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Katie Evans-Reber

Katie Evans-Reber

San Francisco,CA

Summary

Seasoned Chief People Officer with a proven track record in human resources management and strategic planning. Skilled at fostering positive work environments, developing talent management strategies and improving employee engagement. Ability to drive business transformation through people-focused initiatives has been demonstrated in previous leadership roles. Brings strong teamwork and collaboration skills to facilitate organizational success.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Chief People Officer

Gladly
San Francisco, CA
03.2022 - 04.2025

AI-powered enterprise SaaS CRM.

  • Achieved threefold revenue growth and doubled headcount within three years after joining Series C.
  • Led a team of six in People Operations, Talent Acquisition, and Employee Experience initiatives.
  • Developed customized performance management, talent acquisition, compensation/equity, and employee development programs.
  • Led the acquisition of Thankful from a people perspective, including due diligence, talent selection, compensation, onboarding, and integration.
  • Served as experienced HR Business Partner to the executive team and all organizational levels.

VP of People

Wonolo
San Francisco, CA
07.2018 - 04.2022

Gig economy marketplace

  • Scaled workforce from 40 to 650 employees, driving revenue growth from $9 million to $80 million.
  • Built and led a high-performing team of 30 across People Operations, Talent Acquisition, Employee Experience, Facilities, IT, and Internal Communications.
  • Developed and trademarked proprietary ALIGN employee lifecycle framework, adopted by five additional companies.
  • Created and facilitated organizational learning programs for upcoming, new, and senior leaders to enhance retention and leadership development.

Head of HR

Gusto 101
San Francisco, CA
05.2015 - 05.2018

Payroll and HR SMB SaaS

  • Established HR operations team, enhancing tools, data analytics, benefits, and employee relations.
  • Facilitated company growth from 100 to 1,600 employees, increasing revenue from $19 million to $120 million.
  • Achieved diversity and inclusion targets by launching a first in the country, fully insured fertility benefits plan for single mothers and LGBTQ couples, which was later adopted by San Francisco Supervisor Scott Wiener and rolled out for all San Francisco city workers.
  • Designed scalable performance management program GustoFIED, which scaled from 100 to 3,000 employees
  • Developed comprehensive compensation plan, including philosophy, job matching, and benchmarking strategies.
  • Led successful Workday implementation project, improving HR efficiency and data management.

Global Director of Human Resources

Textainer Equipment Management NYSE: TGH
San Francisco, CA
10.2013 - 02.2015

Publicly traded international, intermodal container lessor

  • Directed HR department of four professionals, overseeing global functions for 350 employees across 12 offices.
  • Designed global compensation program, including benchmarking and change management for stock plan administration.
  • Redesigned international 401(k) plan through platform transition completed in six weeks.
  • Implemented comprehensive global training initiative, including vendor selection and CornerStone OnDemand systems integration.
  • Executed ADP Workforce Now implementation globally, providing training sessions and managing organizational change.
  • Developed succession plan presented to Board of Directors, aligning with 2014 Affirmative Action Plan goals.
  • Led successful OFCCP audit, ensuring compliance with federal regulations.

Human Resources Manager

Redwood Trust, Inc NYSE:RWT
Mill Valley, CA
10.2007 - 10.2013

Commercial and residential REIT

  • Facilitated annual open enrollment, including vendor benefit reviews and employee education sessions.
  • Administered international and multi-state payroll, onboarding, orientation, and termination processes.
  • Coordinated internal and external audits for Sarbanes-Oxley, Workers Compensation, and Form 5500 compliance.
  • Oversaw full recruiting cycle, including sourcing, screening, debriefing, background checks, and offer negotiations.
  • Created database program to manage deferred compensation records for equity grants and stock options.

HR Consultant

Various
San Francisco, CA
08.2005 - 10.2007
  • Led HRIS and systems implementations for clients including CNET, Esurance, and Salesforce.
  • Facilitated transition from ESOP to 401(k) companywide.
  • Developed online tool with Adobe and Access for total participation in open enrollment.
  • Conducted employee benefit seminars while creating and distributing benefits materials.
  • Processed multi-state payrolls biweekly and semi-monthly for over 11,000 employees.
  • Implemented commuter and fringe benefit programs to enhance employee offerings.
  • Designed and executed employee engagement surveys to assess satisfaction.

HRIS and Payroll Administrator/ Audit Supervisor

Fairmont Hotels & Resorts
Sonoma, CA
01.2001 - 10.2005
  • Administered HRIS and payroll functions for 700 employees, ensuring compliance and accuracy.
  • Reduced payroll errors by 75% through design and implementation of a VBA spreadsheet tool.
  • Supervised daily audit process performed by one employee to uphold financial integrity.
  • Managed issuance and reconciliation of hotel outlet cashier floats totaling $500,000 monthly.

Education

Musician's Institute
Hollywood, CA

Skills

  • Talent acquisition and employee relations
  • Performance management
  • Employee development
  • Data analytics
  • Compensation strategy
  • Technology implementation
  • Culture development

Accomplishments

  • Best Place to Work Awards achieved at Gusto, Wonolo and Gladly
  • Wonolo Glassdoor Best Place to Work in 2021
  • HR Transform Speaker 2020, 2023

Certification

  • SHRM SCP 2015 - present
  • SPHR 2012 - present

Timeline

Chief People Officer

Gladly
03.2022 - 04.2025

VP of People

Wonolo
07.2018 - 04.2022

Head of HR

Gusto 101
05.2015 - 05.2018

Global Director of Human Resources

Textainer Equipment Management NYSE: TGH
10.2013 - 02.2015

Human Resources Manager

Redwood Trust, Inc NYSE:RWT
10.2007 - 10.2013

HR Consultant

Various
08.2005 - 10.2007

HRIS and Payroll Administrator/ Audit Supervisor

Fairmont Hotels & Resorts
01.2001 - 10.2005

Musician's Institute
Katie Evans-Reber