Katie Fallis
Stillwater,OK
Summary
Personable and disciplined with background in leadership and training, well-prepared for high-stakes environments. Proven ability to manage teams and implement strategic initiatives. Known for strong collaboration skills and adaptability, ensuring reliable support and results-driven outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cadet Officer
Broken Arrow High School AFJROTC
08.2023 - 05.2025
- Led a flight of junior cadets to instill discipline and a sense of patriotism to create future outstanding citizens.
- Acted as a role model for junior cadets by consistently demonstrating commitment to excellence, integrity, and professionalism.
- Developed and implemented community service projects to enhance civic responsibility among peers.
- Assisted with the planning and execution of military-style ceremonies, ensuring precision and adherence to protocol.
Front of House Associate
Panda Restaurant Group, Inc., Panda Express
05.2023 - 05.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere for guests.
- Assisted in training new associates on operational procedures and customer interaction standards.
- Processed orders accurately using point-of-sale system to ensure efficient service delivery.
- Actively upsold menu items such as appetizers and desserts during busy hours which led to an increase in average check size.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2025
Skills
- Customer service expertise
- Cash handling proficiency
- Point of sale systems
- Attention to detail
- Multitasking Abilities
- Conflict resolution
- Open-close procedures
- Teamwork and collaboration
Certification
- EMT Certification
- Basic Life Support (CPR and AED) Card
- ANAB-Accredited Food Handler's Permit
- Oklahoma ABLE License
Timeline
Cadet Officer
Broken Arrow High School AFJROTC
08.2023 - 05.2025
Front of House Associate
Panda Restaurant Group, Inc., Panda Express
05.2023 - 05.2025
High School Diploma -
Broken Arrow High School