Summary
Overview
Work History
Education
Skills
Timeline
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Katie Farrell

Oceanside,CA

Summary

Driven by a strong work ethic and exceptional time management skills, I significantly enhanced operational efficiency and client satisfaction throughout the last 10 years. Expert in multitasking and organization, I adeptly managed both personal and professional domains, fostering brand consistency and streamlining communication processes. My customer service excellence and strategic scheduling abilities have consistently propelled business success.

Overview

11
11
years of professional experience

Work History

Personal Assistant to Influencer/CEO's Assistant

Gabriella Abutbol
12.2021 - 09.2024
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Reinforced brand consistency, oversaw updates to company website and social media profiles.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.

Hair Salon Manager

Bryll Hair Lounge
03.2020 - 10.2021
  • Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
  • Fostered a positive working environment, resulting in high employee retention rates.
  • Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.
  • Facilitated open lines of communication between staff members through regular meetings fostering teamwork spirit.
  • Oversaw inventory management to ensure adequate stock levels of products and supplies.

Server

Decoy Dockside Dining
01.2017 - 01.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Salon Director

ITAN Sun Spray Spa
01.2014 - 01.2017
  • Assisted salon director in setting and achieving ambitious sales goals, driving a culture of excellence within the team.
  • Maintained a clean, safe, and inviting salon environment with strict adherence to sanitation guidelines and regulations.
  • Managed inventory control processes to ensure adequate stock levels while minimizing unnecessary expenses due to overstocking or waste.
  • Elevated client experience with seamless integration of new software systems for appointment management, loyalty program tracking, and streamlined checkout processes.

Education

Bachelor of Science - Communications

California State University - San Marcos
San Marcos, CA
06.2026

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Strong Communication Skills
  • Appointment Scheduling

Timeline

Personal Assistant to Influencer/CEO's Assistant

Gabriella Abutbol
12.2021 - 09.2024

Hair Salon Manager

Bryll Hair Lounge
03.2020 - 10.2021

Server

Decoy Dockside Dining
01.2017 - 01.2020

Assistant Salon Director

ITAN Sun Spray Spa
01.2014 - 01.2017

Bachelor of Science - Communications

California State University - San Marcos

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Katie Farrell