Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Timeline
Generic
Katie Ferpes

Katie Ferpes

Orlando

Summary

Experienced professional with a strong passion for the business industry, seeking a position that combines expertise in customer care and office management. Proven track record of delivering exceptional customer service, ensuring client satisfaction, and fostering long-term relationships. Skilled in managing administrative tasks, streamlining operations, and optimizing efficiency. Committed to providing top-notch support to both internal and external stakeholders while driving organizational growth and success.

Overview

19
19
years of professional experience

Work History

Assistant General Manager

Wawa #5210
07.2015 - Current
  • Managed daily functions as Wawa's Assistant General Manager.
  • Oversaw essential functions contributing to consistent business success.

General Manager

Subway
01.2006 - 01.2015
  • As a General Manager at Subway I ran the business in its daily operations, achieving my quarterly and weekly goals

Education

General Studies, Construction and Project Management, Public Speaking

Seminole community college

Skills

  • Multitasking
  • Problem-solving
  • Communication
  • Organization

Communication Skills

Hands-on experience preparing and conducting monthly and quarterly management meetings. While working as a GM at KFC from 2002 to 2005, I was elected to oversee all new hires and conducted all employee orientation for the entire district.

Leadership Experience

I have been very successful at improving employee morale and getting them to work together to achieve common goals.

Timeline

Assistant General Manager

Wawa #5210
07.2015 - Current

General Manager

Subway
01.2006 - 01.2015

General Studies, Construction and Project Management, Public Speaking

Seminole community college

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Katie Ferpes