Katie Flitsch
West Bend,WI
Summary
Detail-oriented Customer Service Professional with extensive experience in operational roles. Managed high-volume tasks in food production, ensuring quality standards through effective time management. Led field marketing activations, fostering strong client relationships to enhance campaign success. Skilled in addressing complex inquiries and delivering solutions that enhance customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Machine Operator/Assembler
Schreiber
West Bend, Wisconsin
12.2018 - Current
- Operated assembly equipment on Schreiber food production lines
- Assembled components for dairy product packaging
- Monitored machine settings during shift changes and line runs
- Inspected packages for quality, seals, and label accuracy
- Cleaned workstations, tools, and equipment to support sanitation standards
- Communicated technical problems to ensure timely repairs to maintenance and production leads
Field Marketing Specialist
Team Enterprises
Milwaukee, Wisconsin
05.2016 - 12.2021
- Led field marketing activations across retail and event environments for Team Enterprises clients.
- Coordinated brand ambassador schedules, training, and onsite execution for field campaigns.
- Managed promotional materials, product samples, and event supplies for client programs.
- Built client relationships through clear communication and professional onsite support.
- Monitored campaign setup, brand standards, and merchandising compliance at locations.
- Trained field staff on product messaging, engagement methods, and event procedures.
- Built and fostered effective long-range working relationships with franchisees, distributors, vendors and corporate staff members.
Beverage Hospitality Manager
The Watering Hole
Allenton, Wisconsin
10.2018 - 11.2020
- Directed beverage service operations at a busy hospitality venue.
- Trained bartenders and servers on guest service standards and drink recipes.
- Managed inventory ordering for beer, wine, spirits, and mixers.
- Scheduled staff to support smooth bar and dining room coverage.
- Coordinated special events, private bookings, and bar service setup.
- Resolved guest concerns with calm, professional hospitality.
- Analyzed consumer data to identify opportunities for increasing profitability through improved beverage offerings or pricing strategies.
Education
Hartford Union High School
Hartford, WISkills
- Quality assurance
- Operational efficiency
- Attention to detail
- Problem solving
- Time management
- Customer relations
- Excellent communication
- Understanding customer needs
- Stress tolerance
Affiliations
- Member of the Living Word Lutheran High School Board of Directors
- Booster Club Committee
- Traveling and Camping
- Mom of 3 kids
References
References available upon request.
Timeline
Machine Operator/Assembler
Schreiber
12.2018 - Current
Beverage Hospitality Manager
The Watering Hole
10.2018 - 11.2020
Field Marketing Specialist
Team Enterprises
05.2016 - 12.2021
Hartford Union High School