Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Gerhards

Belmont ,WI

Summary

Compassionate and patient-focused healthcare professional with 10 years of experience as a Certified Nursing Assistant (CNA) and 5 years as a traveling CNA, honing my skills in patient care, communication, and adaptability. Proven track record of delivering exceptional customer service, fostering positive relationships, and providing empathetic support. Leveraging my extensive clinical experience to transition into healthcare administration, where I can apply my passion for excellence, leadership skills, and dedication to making a difference. Seeking an entry-level opportunity to launch my career in healthcare administration and continue serving others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Lands' End
11.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Administrative Assistant

State Permits
04.2022 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Scheduled office meetings and client appointments for staff teams.

COVID-19 Screener

COVID Clinic
01.2021 - 03.2022
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
  • Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.

Education

No Degree - Healthcare Administration

Southern New Hampshire University
Manchester, NH
12.2025

High School Diploma -

Fennimore High School
Fennimore, WI
06.2009

Skills

  • Patient Care
  • HIPAA Compliance
  • Patient Assessments
  • Reliable team player
  • Data Entry
  • Customer Service
  • Office Administration
  • Computer Proficiency
  • Critical Thinking
  • Scheduling
  • Communication
  • Friendly, Positive Attitude
  • Teamwork and Collaboration

Certification

  • CNA - Certified Nurse Assistant

Timeline

Warehouse Associate

Lands' End
11.2022 - Current

Administrative Assistant

State Permits
04.2022 - 10.2022

COVID-19 Screener

COVID Clinic
01.2021 - 03.2022

No Degree - Healthcare Administration

Southern New Hampshire University

High School Diploma -

Fennimore High School

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Katie Gerhards