Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Katie Gerhards

Belmont ,WI

Summary

Results-driven professional with a strong foundation in Business Administration from Southern New Hampshire University. Skilled in effective communication, adaptability, and exceptional customer service. Proficient in building rapport with diverse individuals and thriving in fast-paced environments. Eager to apply my skills and passion in an entry-level leadership role, where I can learn and grow alongside a dynamic team, drive impactful change, foster collaborative excellence, and inspire others to achieve their full potential.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Lands' End
11.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Administrative Assistant

State Permits
04.2022 - 10.2022
  • Answered multi-line phone system, routing approximately 60 calls daily, delivering messages to staff, and greeting visitors in a professional and courteous manner.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Scheduled office meetings and client appointments for staff teams.

COVID-19 Screener

COVID Clinic
01.2021 - 03.2022
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
  • Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
12.2025

High School Diploma -

Fennimore High School
Fennimore, WI
06.2009

Skills

  • Patient Care
  • HIPAA Compliance
  • Patient Assessments
  • Reliable team player
  • Data Entry
  • Customer Service
  • Office Administration
  • Computer Proficiency
  • Critical Thinking
  • Scheduling
  • Oral Communication
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Written Communication
  • Electronic Health Records

Certification

  • CNA - Certified Nurse Assistant

References

References available upon request.

Timeline

Warehouse Associate

Lands' End
11.2022 - Current

Administrative Assistant

State Permits
04.2022 - 10.2022

COVID-19 Screener

COVID Clinic
01.2021 - 03.2022

Bachelor of Science - Business Administration

Southern New Hampshire University

High School Diploma -

Fennimore High School

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