Katie Giles
Deatsville,AL
Summary
Skilled healthcare professional with experience in critical care environments. Proven ability to provide exceptional patient care and handle high-pressure situations effectively. Committed to fostering collaboration and adapting to healthcare needs. Known for clinical expertise and compassionate patient interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Registered Nurse
Baptist Health Shelby
Alabaster, AL
06.2017 - Current
- Administered medications and monitored patient responses to ensure safety and effectiveness.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Administered critical care interventions in high-pressure ICU environment.
- Took vitals and assessed patients in recovery room following surgical procedures.
Customer Service Representative
Alfa Insurance Agency
Montevallo, AL
06.2005 - 05.2015
- Delivered exceptional customer support by resolving inquiries and issues efficiently.
- Streamlined communication processes between clients and insurance agents to enhance service delivery.
- Developed comprehensive knowledge of insurance products to provide accurate information to clients.
- Analyzed client needs to recommend appropriate insurance solutions tailored to individual circumstances.
Education
Associate of Science - Nursing
Jefferson State Community College
Clanton, AL05.2017
Skills
Medication administration
Patient care
Patient assessment
Patient education
Care plan implementation
Certification
BLS, ACLS, and PALS certified
Additional Information
I am currently a parent volunteer at Pine Level Elementary School and in the past a substitute daycare teacher on my off days for a large daycare.
Timeline
Registered Nurse
Baptist Health Shelby
06.2017 - Current
Customer Service Representative
Alfa Insurance Agency
06.2005 - 05.2015
Associate of Science - Nursing
Jefferson State Community College