Katie Gonzalez
Manassas,VA
Summary
Skilled multitasker with strong work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Committed to learning and developing skills to secure entry -level cybersecurity position.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
The Black Sheep
12.2022 - Current
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Sweetwater
10.2021 - 12.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Certified Nurse Aide
Visiting Angels Home Health Care
04.2020 - 04.2021
- Monitored vital signs and reported changes to nurses for timely intervention.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Completed thorough documentation of patient information in electronic health records.
Certified Nurse Aide
Home Health Group Inc.
08.2019 - 04.2020
- Developed strong rapport with patients and families, fostering trust and open communication.
- Completed thorough documentation of patient information in electronic health records.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
Asset Protection Associate
Walmart
04.2019 - 08.2019
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Maintained a secure environment by conducting thorough surveillance and floor patrols.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
Cashier
The Home Depot Inc
03.2017 - 01.2019
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
Annandale, VA05.2024
Skills
- Scripting Languages
- Problem-Solving
- Teamwork and Collaboration
- Flexible and Adaptable
- Attention to Detail
- Computer Skills
- Interpersonal and Social Skills
- Analytical mindset
- Multitasking and Organization
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Server
The Black Sheep
12.2022 - Current
Server
Sweetwater
10.2021 - 12.2022
Certified Nurse Aide
Visiting Angels Home Health Care
04.2020 - 04.2021
Certified Nurse Aide
Home Health Group Inc.
08.2019 - 04.2020
Asset Protection Associate
Walmart
04.2019 - 08.2019
Cashier
The Home Depot Inc
03.2017 - 01.2019
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
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