Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katie Hagedorn

Omaha,NE

Summary

Enthusiastic Progressive Care Unit Director eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Over 3 years of invaluable experience in Progressive Care and motivated to continue to learn, grow and excel as a Clinical Nurse Manager at Medical Solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Progressive Care Unit Director

Methodist Jennie Edmundson
Council Bluffs, IA
01.2019 - Current
  • Manage 50 employees (RNs, CNAs, & Telemetry Techs) in 24-bed step down unit by providing comprehensive nursing guidance and maintaining patient satisfaction and care standards
  • Cultivated positive rapport with employees to boost company morale and promote employee satisfaction as evidenced by exceptional retention rate during COVID-19 pandemic
  • Prepared, motivated, and trained all staff in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety during COVID-19 pandemic
  • Strengthened engagement and nursing knowledge by taking part in continuing education programs and leadership workshops with progressive care unit charge RNs
  • Conduct interviews, hire, promote, and terminate employees as needed in collaboration with Human Resources department
  • Prepare and conduct performance evaluations annually with each employee
  • Analyze financial summaries and responsibility reports to optimize unit productivity
  • Utilized various communication techniques to breakdown barriers between leadership team, physicians and nurses union in order to facilitate trust and enhance engagement in implementation of best practices
  • Leveraged feedback and process improvement opportunities to create and support safe, healthy, effective patient care environment and increased patient and physician satisfaction
  • Reviewed data in collaboration with quality personnel and transitioned to hybrid total patient care delivery model
  • Reported various findings to quality department via variance system in order to improve processes and safety measures

Nursing Supervisor

CHI Health Lakeside Hospital
Omaha, NE
04.2017 - 12.2018
  • Overseer for average of 20 patients per shift
  • Oversee and manage 6 to 8 clinical staff in patient care activities while maintaining high level of staff morale and professionalism
  • Liaise between patients and physicians to ensure patient comprehension of treatment plans
  • Demonstrate ability to lead and motivate outstanding healthcare teams
  • Participate in interviewing process for potential new hires
  • Conduct annual performance evaluations with unit nurses and nursing assistants
  • Assess staffing needs every 4 hours to meet patient, unit, and department needs related to productivity
  • Perform nurse leader rounding with each patient daily to ensure patient/family experience is maximized

Registered Nurse II

CHI Health Lakeside Hospital
Omaha, NE
07.2013 - 05.2017

Education

Doctor of Nursing Practice - Clinical Systems Administration

Creighton University
Omaha, NE
2018

Bachelor of Science - Nursing

Creighton University
Omaha, NE
2013

Skills

  • Verbal and written communication
  • Flexible & Adaptable
  • Rapport-Building
  • Team-Oriented
  • Computer Literate
  • Attention To Detail
  • Creative Thinker
  • Motivator
  • Strong clinical judgment
  • Acute care expertise

Certification

  • Registered Nurse in Nebraska, License number 76415, 2022
  • Advanced Cardiac Life Support (ACLS) Certification 2021-2023
  • Basic Life Support (BLS) Certification 2021-2023
  • Nurse Executive Board Certified (NE-BC) 2020-2025
  • Oncology Certified Nurse (OCN) Certification 2020-2024

Timeline

Progressive Care Unit Director

Methodist Jennie Edmundson
01.2019 - Current

Nursing Supervisor

CHI Health Lakeside Hospital
04.2017 - 12.2018

Registered Nurse II

CHI Health Lakeside Hospital
07.2013 - 05.2017

Doctor of Nursing Practice - Clinical Systems Administration

Creighton University

Bachelor of Science - Nursing

Creighton University

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