Summary
Overview
Work History
Education
Skills
Education and Training
Contact
Timeline
Generic
Katie Hanks

Katie Hanks

Forbestown,CA

Summary

Dedicated caregiver committed to delivering exceptional support to clients through personalized assistance and care for a wide range of medical conditions. Highly skilled in efficiently managing medications, scheduling doctor appointments, and coordinating personal activities. Approachable and compassionate with outstanding interpersonal skills that foster meaningful connections with clients. Known for a caring, organized, and friendly approach that ensures a deeper level of engagement and support.

Overview

14
14
years of professional experience

Work History

Waitress/Assistant Bartender

Gold Country Casino
08.2023 - 09.2024
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Hospice Caregiver

In Home Care Services
04.2023 - 07.2024
  • Promoted a peaceful environment through ambient music, aromatherapy and calming activities tailored to individual preferences.
  • Enabled smooth transitions between healthcare settings by coordinating with medical professionals and facilities when needed.
  • Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
  • Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
  • Enhanced patient comfort by providing compassionate end-of-life care and support.

Key Holder Supervisor

Dollar General Store
09.2022 - 03.2023
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Completed store opening and closing procedures.

Bar Back

Tjs tavern
11.2017 - 04.2018
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Maintained spotless, well-stocked bar organized and ready for customer demands.
  • Took food and drinks to bar and table customers.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Checked identification for each person purchasing alcohol.
  • Removed and disposed of bags from trash receptacles in and around bar area.
  • Poured drinks using standard pour according to specifications.
  • Used POS system to ring up customers and open and close tabs.
  • Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.

Cleaning Technician

Clean Rite Cleaning And Restoration
03.2015 - 02.2017
  • Sanitized frequented areas and equipment using approved supplies.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery and draperies to remove effects of smoke and water damage.
  • Inspected completed restoration to ensure conformance to standards.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.

Cook/Server Shift Leader

Bishop's Orchards
10.2013 - 11.2015
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Trained kitchen workers on culinary techniques.
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Placed orders for food and supplies used for creating meals for [Number] people.
  • Operated variety of kitchen equipment to measure and mix ingredients.
  • Used computer to store and retrieve data and online orders.
  • Followed recipes and procedures to prepare, season and cook food products.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Generated food production sheets to forecast product and volume requirements based on menu selections.
  • Served as lead cook, guiding and assisting training of less experienced cooks.

In-Home Caregiver

Craig H. Neilsen
07.2011 - 06.2012
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

Caregiver

Skirpan caregiving
02.2011 - 03.2012
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Provided patients with transportation to and from doctor appointments.

Education

High School Diploma -

Hamilton High School
Chandler, AZ
05.2011

Skills

  • Teamwork and Collaboration
  • Employee Training
  • Customer Relations
  • Customer Service
  • Service-Oriented
  • Flexible and Adaptable
  • Problem Detection and Resolution
  • Team Leadership
  • Time management
  • Strong multitasking

Education and Training

other,Chandler, AZ

Contact

Loma Rica, United States 95901

Timeline

Waitress/Assistant Bartender

Gold Country Casino
08.2023 - 09.2024

Hospice Caregiver

In Home Care Services
04.2023 - 07.2024

Key Holder Supervisor

Dollar General Store
09.2022 - 03.2023

Bar Back

Tjs tavern
11.2017 - 04.2018

Cleaning Technician

Clean Rite Cleaning And Restoration
03.2015 - 02.2017

Cook/Server Shift Leader

Bishop's Orchards
10.2013 - 11.2015

In-Home Caregiver

Craig H. Neilsen
07.2011 - 06.2012

Caregiver

Skirpan caregiving
02.2011 - 03.2012

High School Diploma -

Hamilton High School

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