Katie Hauser
Elkader
Summary
Dynamic and compassionate healthcare professional with extensive experience in emergency medical services and patient care, notably with Tri State Ambulance. Excelled in vital signs monitoring and emergency response, demonstrating exceptional decision-making and team collaboration. Proven track record of enhancing patient satisfaction and safety, underpinned by advanced life support and empathetic patient interactions.
Experienced with providing immediate medical care and stabilization in emergencies. Utilizes advanced medical techniques and quick decision-making to ensure patient safety. Strong understanding of emergency protocols and effective communication in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EMT
Tri State Ambulance
04.2022 - 02.2025
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
CNA
MercyOne Elkader
10.2019 - 02.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Insurance Representative
Physicians Mutual Insurance
01.2018 - 04.2019
- Resolved escalated customer issues promptly and professionally, restoring confidence in our services while preserving brand reputation.
- Performed policy renewal and record retention.
- Inspected insured personal property to determine insurance risk, balancing client need against company parameters.
- Implemented strategies to optimize cross-selling opportunities among existing customers, driving revenue growth.
- Attended seminars, meetings and educational programs to stay abreast of evolving needs of insurance industry and client base.
- Responded to customer calls swiftly to resolve issues and answer questions.
Education
No Degree - Nursing
Northeast Iowa Community College
Calmar, IANo Degree - Paramedic
Western Technical College
Sparta, WiHigh School Diploma -
Central Community High School-Elkader
Elkader, IA05-1996
Skills
- Basic life support
- Vital signs monitoring
- Emergency medical care
- Airway management
- Scene safety
- Diabetic emergencies
- Advanced life support
- Medical equipment operation
- Fracture stabilization
- Seizure management
- Pediatric emergency care
- Allergic reactions
- Patient stabilization
- Geriatric emergency care
- Obstetric emergencies
- Spinal immobilization
- Burn treatment
- Behavioral emergencies
- Intravenous therapy
- Stroke recognition
- Poisoning response
- Cardiopulmonary resuscitation
- Problem-solving
- Time management
- Multitasking and organization
- Splinting techniques
- Patient care
- Critical thinking
- Team collaboration
- Decision-making
- Compassionate care
- Medical documentation
- Medical terminology
- Defibrillator operation
- Record keeping
- Physical stamina
- Blood pressure measurement
- Patient assessment
- Stress management
- Oxygen administration
- Trauma management
- Cultural history
- Radio communication
- Trauma care
- Ambulance operations
- First aid administration
- Patient assessments
- Pre-hospital care
- CPR and first aid
- Patient management
- Cardiac monitoring
- Critical decision-making skills
- Accident response
- Patient evaluations
- Patient triage
- Emergency vehicle operation
- Direct patient care
- Emergency management
- Medical recordkeeping
- Bleeding control
- Patient transport
- Emergency patient triage
- Vital sign assessment
- Triaging
- Safe driving
- Medication administration
- Foreign body removal
- Ambulance driving
- Condition assessment
- Medical records management
- Indirect patient care
- Pediatric advanced life support
- Supply restocking
- Vehicle maintenance
- Clear communication
- Compassion and empathy
- Calm under pressure
- Infection control
- Emergency response
- IV administration
- Treatment delivery
- Condition reporting
- Reporting and documentation
- Resuscitation
- Advanced first aid
- Field patient assessments
- Respiratory assessment
- Certified in CPR/AED
- Scene assessments
- Oxygen therapy
- Advanced cardiac life support
- Stabilization
Certification
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Geriatric Education for Emergency Medical Services (GEMS) - American Geriatrics Society.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- Stroke Scale Certifications, NIH Stroke Scale, etc. – National Institutes of Health or other recognized bodies.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Mass Casualty Incident Management certification – Federal Emergency Management Agency or comparable entities.
- Infectious Disease Training – Centers for Disease Control and Prevention or similar entities.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
Languages
English
Full Professional
Timeline
EMT
Tri State Ambulance
04.2022 - 02.2025
CNA
MercyOne Elkader
10.2019 - 02.2022
Insurance Representative
Physicians Mutual Insurance
01.2018 - 04.2019
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Geriatric Education for Emergency Medical Services (GEMS) - American Geriatrics Society.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- Stroke Scale Certifications, NIH Stroke Scale, etc. – National Institutes of Health or other recognized bodies.
- Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Mass Casualty Incident Management certification – Federal Emergency Management Agency or comparable entities.
- Infectious Disease Training – Centers for Disease Control and Prevention or similar entities.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
No Degree - Nursing
Northeast Iowa Community College
No Degree - Paramedic
Western Technical College
High School Diploma -
Central Community High School-Elkader
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