Katie Haywood
Pensacola
Summary
Detail-oriented Planning Specialist skilled in compliance monitoring, scheduling, and customer service. Proven ability to enhance efficiency through effective project coordination and problem-solving.
Overview
5
5
years of professional experience
Work History
Planning Specialist
Renotkil
Pensacola
05.2024 - Current
- Coordinated schedules and managed project timelines, ensuring timely delivery of planning initiatives.
- Prepared detailed reports that summarized planning activities and provided actionable recommendations.
- Monitored compliance with industry regulations and company policies.
- Supported implementation of new tools to enhance efficiency in planning processes.
- Evaluated existing procedures to identify opportunities for efficiency improvements.
- Conducted regular reviews of performance metrics to assess progress toward goals.
- Supported planning staff by streamlining tasks to maintain seamless workflows.
Commercial Pest Control Technician
Terminix
Pittsburgh
04.2021 - 05.2024
- Conducted thorough inspections to identify pest problems in residential and commercial properties.
- Applied appropriate treatment methods using company-approved products and tools.
- Educated clients on pest prevention techniques and maintenance strategies, enhancing their understanding and proactive measures.
- Documented service reports on treatment procedures and client interactions, providing clear records for future reference and quality assurance.
- Collaborated with team members to develop effective pest management plans.
- Maintained equipment and vehicles to ensure operational readiness and safety compliance.
- Responded promptly to customer inquiries regarding pest control services and solutions.
- Trained new technicians on company standards, procedures, and safety protocols.
- Monitored traps set up at customer locations to track activity levels.
- Installed baits, traps, dusts, aerosols, and other pest control materials in residential and commercial locations.
- Conducted follow-up inspections after treatments to verify effectiveness of methods and ensure client satisfaction.
- Inspected equipment functionality prior to each job site use.
- Provided detailed reports on all activities completed during a shift.
- Applied insecticides to eliminate existing pest problems.
- Performed pest control services for commercial clients, ensuring compliance with safety protocols and regulations.
- Inspected premises to determine the extent of infestations and areas where pests may be entering buildings.
Education
Associate of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH05-2025
High School Diploma -
Amanda Clearcreek Highschool
Amanda05-2017
Skills
- Compliance monitoring
- Scheduling
- Customer service
- Problem solving
- Detail orientation
- Time management
- Scheduling proficiency
- Software utilization
- Adaptability
- Multitasking capacity
- Critical thinking
Timeline
Planning Specialist
Renotkil
05.2024 - Current
Commercial Pest Control Technician
Terminix
04.2021 - 05.2024
Associate of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
Amanda Clearcreek Highschool