Katie Henry
Lincoln,NE
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Having excellent communication skills to collaborate with team members and create a welcoming atmosphere. Ability to maintain high standards of cleanliness and efficiency, ensuring a positive dining experience for all.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Art & Soul
02.2024 - Current
- Server/Bartender
- I have worked in every area of the restaurant, which has required me to be flexible and solve problems on the go
- Having to be accurate and fast when serving table to ensure customer satisfaction has helped me
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat visits.
- Trained new staff on menu knowledge and service protocols, enhancing team performance.
- Managed dining area cleanliness and organization, contributing to a welcoming atmosphere.
Front-end associate
Walmart
03.2022 - 07.2023
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
Sales associate
Marshall’s
05.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School -
Norris High School
01-2023
Undergrad - Criminal Justice
UNL
05-2027
Skills
- Enthusiastic client engagement
- Guest assistance and problem resolution
- Collaboration in decision-making
- Ability to connect with diverse individuals
Timeline
Server/Bartender
Art & Soul
02.2024 - Current
Front-end associate
Walmart
03.2022 - 07.2023
Sales associate
Marshall’s
05.2021 - 11.2021
High School -
Norris High School
Undergrad - Criminal Justice
UNL