Katie Herron
Tacoma,WA
Summary
Caring mentor passionate about working with vulnerable populations to provide empathy, patience, and emotional support during difficult times. Strong advocate for those in need and committed to providing best possible care. Friendly and personable professional willing to take on any challenge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Children's Group Volunteer Mentor
Domestic Violence & Sexual Assault Services
2023.12 - Current
- Developed trust-based relationships with children through active listening, developmentally appropriate play, empathetic communication, and trauma-informed care.
- Promote emotional intelligence, resiliency, boundary setting, and non-violent communication skills through mentoring.
Life Enrichment Case Manager
Mt Baker Care Center
2023.04 - Current
- Enhanced residents' quality of life by offering compassionate companionship, active listening, and recreational therapy.
- Boosted social interaction among residents through planning and facilitating diverse and engaging activities and outings tailored to individual needs.
- Conducted MDS activity assessments and developed comprehensive care plans to address residents recreational needs and goals.
- Assisted in maintaining accurate records for more than 60 residents participation, progress, preferences, and concerns.
Barista
Curran Coffee
2022.06 - 2022.09
- Provided exceptional customer service and built rapport with patrons.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Arts - Sociology Major, Psychology Minor
Western Washington University
Bellingham, WA03.2025
Skills
- Client Advocacy
- Cultural Sensitivity
- Supportive Counseling Techniques
- Care Planning
- Activity and Event Planning
- Interpersonal Communication
- Conflict Resolution
- Team Collaboration
- Data Entry
- PointClickCare Healthcare Software
- Operating Wheelchair Lift
Certification
- WA Food Workers Card
- OSHA Certified
Timeline
Children's Group Volunteer Mentor
Domestic Violence & Sexual Assault Services
2023.12 - Current
Life Enrichment Case Manager
Mt Baker Care Center
2023.04 - Current
Barista
Curran Coffee
2022.06 - 2022.09
Bachelor of Arts - Sociology Major, Psychology Minor
Western Washington University
- WA Food Workers Card
- OSHA Certified
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