Katie Hildebrandt
Virginia Beach,VA
Summary
Well-versed in monitoring tasks, teams and activities for completion, accuracy and compliance with standards. Excellent attention to detail with a methodical and well-organized nature. Personable and dedicated, self-motivated and focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
13
13
years of professional experience
Work History
Project Management Assistant
Asturian Group, Inc.
09.2022 - Current
- Assist subcontractors with acquiring badges for Federal projects
- Request, receive, approve and submit subcontractor certified payrolls on monthly basis
- Oversee Directory Maintenance
- Edit contract and change order templates for higher efficiency and accuracy
- Implement updated workflows for approval and execution of contracts and change orders
- Create, edit and send change orders to subcontractors
- Assist in requesting quotes from subcontractors
- Request certificates of insurance and bond information as needed
- Receive, re-label, organize and file project documents
- Assist in budget modifications
- Maintain constant communication with project managers and superintendents for project success
- Handle prime contract Mods - review, acquire approval from project team, sign and save fully executed copy to file
- Create excel spreadsheets to track certified payroll and badge progress of projects
- Simultaneously working on 7-10 projects
- Organize, distribute and track project documents
- Perform work according to project schedules and establish quality standards
- Complete multiple tasks simultaneously to optimize project completion
- Create and update records and files to maintain document compliance
Assistant Purchasing Agent
Asturian Group, Inc
01.2020 - 09.2022
- Assisted in creating, editing, and sending out contracts to subcontractors/saved fully executed contracts to file
- In charge of Subcontractor Directory: Inputting subcontractor information, adding contract signatories, maintaining updated company information
- Assisted with collecting and approving certificates of insurance from subcontractors
- Assisted with requesting quotes from subcontractors and saving quotes to file upon receipt
- Scheduled project turnover meetings and took notes during meetings
- Created and uploaded budgets into Procore system for projects based on estimates from estimating department.
Store Manager
Verizon Wireless
01.2017 - 01.2020
- Created employee schedules each week
- Coached reps on sales and assisted in sales as needed
- Responsible for specified store goal per period (each period = 2 weeks) and making sure store hits that goal
- Kept store neat and orderly
- Weekly manager meetings for updates on store successes/areas of improvement
- Awarded Manager of the year in 2019
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Rotated merchandise and displays to feature new products and promotions
- Assisted with hiring, training and mentoring new staff members
Sales Rep/ Assistant Manager
Verizon Wireless
08.2015 - 12.2017
- Responsible for own personal sales and goals
- Performed opening and closing procedures including inventory and money counts, store cleanliness and end of day paperwork completion
- Trained and mentored new sales representatives
- Retained excellent client satisfaction ratings through outstanding service delivery
- Managed customer accounts to secure customer satisfaction and repeat business
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Developed and implemented sales strategies to increase profits
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed store opening and closing procedures by counting drawers and managing security.
- Managed and developed sales team.
Waitress/Hostess/Bartender
Olive Garden Restaurant
08.2010 - 06.2016
- Promoted to trainer of hosts
- Awarded for performance of “100% guest satisfaction”
- Kept server areas clean and stocked to increase efficiency while working tables
- Greeted new customers, discussed specials, and took drink orders
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Internship Student
Tidewater Physical Therapy Inc
11.2014 - 04.2015
- Worked in front office putting together patient files, insurance information, scanning/faxing/shredding documents, filing patient folders, learning how to schedule patient appointments
- Worked hands on with patients - walking patients through exercises, ensuring safety in technique and proper form, setup electric stimulation machines and prepared ice and/or heat packs
Education
Bachelor in Physical Education - Concentration in Exercise Science
Old Dominion University
Norfolk, VA05.2015
Skills
- Interpersonal Communication Skills
- Document Organization
- Client Satisfaction/Client Correspondence
- Operations Support
- Project Assistance
- Office Procedures
- Contract Documentation Management
- Microsoft Office
- Efficiency Modifications
- Administrative Support
- Tracking Spreadsheets
Timeline
Project Management Assistant
Asturian Group, Inc.
09.2022 - Current
Assistant Purchasing Agent
Asturian Group, Inc
01.2020 - 09.2022
Store Manager
Verizon Wireless
01.2017 - 01.2020
Sales Rep/ Assistant Manager
Verizon Wireless
08.2015 - 12.2017
Internship Student
Tidewater Physical Therapy Inc
11.2014 - 04.2015
Waitress/Hostess/Bartender
Olive Garden Restaurant
08.2010 - 06.2016
Bachelor in Physical Education - Concentration in Exercise Science
Old Dominion University
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