Katie Hoffman
Big Piney,WY
Summary
Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Nursing-Registered Nurse
Sublette Center
Pinedale, Wyoming
05.2023 - Current
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Created reports summarizing patient outcomes based on data collected from various sources.
- Organized educational programs for nurses such as seminars, lectures, workshops.
- Served as a mentor for new nurses providing support during their transition into the organization.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Inspected medical equipment regularly to ensure it is functioning properly before use by patients or staff members.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Advised physicians on best practices related to prescribing medications or treatments for patients under their care.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Implemented changes needed to correct deficiencies found during government inspections.
- Monitored development, implementation and updates of individualized care plans.
MDS Coordinator
Sublette Center
Big Piney, Wyoming
07.2012 - 05.2023
- Conducted assessments to determine the resident's functional and cognitive abilities, as well as their level of care needs.
- Monitored residents' progress and updated MDS records accordingly.
- Developed individualized plans of care for each resident based on assessment findings.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Provided training and education to nursing staff on current MDS regulations.
- Assisted in developing and implementing quality assurance programs related to MDS completion.
- Interpreted physician orders for accuracy and completeness prior to submitting them electronically into the MDS system.
- Reviewed clinical documentation to ensure accuracy of information reported on the MDS forms.
- Coordinated timely submission of all required documents including Minimum Data Set forms, Care Area Assessments, Quarterly Assessment Reconciliation, Annual Assessment Reconciliations and other regulatory paperwork.
- Participated in survey preparation activities by ensuring that all necessary documents were available during surveys conducted by state agencies or accreditation organizations.
- Facilitated team meetings with members from other departments such as Social Services, Dietary, Activities, Rehabilitation services, to discuss resident issues and concerns related to the MDS process.
- Audited monthly MDS submissions for accuracy, timeliness, completeness and compliance with applicable regulations.
- Assisted in identifying opportunities for improvement in processes related to the completion of the MDS form.
- Ensured that changes made to an existing plan of care corresponded with appropriate changes made on the corresponding MDS form.
- Performed data entry functions associated with entering information into computer systems used for tracking and monitoring purposes.
- Compiled reports from various systems regarding utilization review outcomes and quality indicators as requested by management staff.
- Prepared annual reviews of all residents' medical records according to federal guidelines.
- Analyzed trends in data collected through the Minimum Data Set.
- Researched new developments in Medicare and Medicaid reimbursement policies related to long-term care facilities.
- Reviewed and validated care plan reports and monitored follow-up actions to identify systemic deficiencies.
- Coordinated completion of resident assessments in accordance with current federal and state regulations.
- Managed comprehensive, interdisciplinary assessments for patient admissions and annual reviews.
- Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
- Trained and supervised health care workers conducting resident assessments.
- Developed data management plans and reports, validation procedures and data entry processes.
- Compiled data to enter necessary information into appropriate databases.
- Followed standard operating procedures to perform quality control audits.
- Analyzed clinical data using statistical tools to identify informational trends.
- Processed clinical data by entering records of receipt, verification and entry of information.
- Tailored data management plans to specific projects to effectively reach deadlines.
- Increased productivity and efficiency by regularly reevaluating processes and technologies.
- Developed procedures for organizing and filing clinical data to enhance workflow efficiency.
Education
Associate of Applied Science - Nursing
Western Wyoming Community College
Rock Springs, WY05-2010
Skills
- Clinical care oversight
- Nursing staff supervision
- Nurse education and training
- Nursing recruitment
- Case management
- Behavioral health
- Employee coaching
- Multidisciplinary team collaboration
- Clinical staffing
- Policies compliance enforcement
- Documentation and reporting
- Quality improvement initiatives
- Supply monitoring
- Professional development
Affiliations
- 4-H Leader & Volunteer
- Enjoys outdoors & ranch lifestyle
- Passionate about community & serving those around me
Accomplishments
- 2019 Daisy Award Winner
- Recognized for outstanding community service through 2020 Covid Outbreak in rural community
Certification
- Resident Assessment Coordinator - Certified (RAC-CT)
Timeline
Director of Nursing-Registered Nurse
Sublette Center
05.2023 - Current
MDS Coordinator
Sublette Center
07.2012 - 05.2023
Associate of Applied Science - Nursing
Western Wyoming Community College
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