Katie Holmberg
Wood River,IL
Summary
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
7
7
years of professional experience
Work History
Retail Associate
Walmart
07.2018 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Education
Bachelor of Science - Biology
Southern Illinois University, Edwardsville
Edwardsville, IL12-2026
Associate of Arts - Biology
Carl Sandburg College
Galesburg, IL05-2021
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Merchandise display
- Proactivity
- Teamwork and collaboration
Timeline
Retail Associate
Walmart
07.2018 - Current
Bachelor of Science - Biology
Southern Illinois University, Edwardsville
Associate of Arts - Biology
Carl Sandburg College