Katie Hoppe
Montvale,NJ
Summary
Motivated Political Science major skilled in customer service, with experience in managing customer relationships and facilitating training. Demonstrable ability to communicate effectively, work collaboratively in fast-paced environments, and apply analytical thinking to problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aquatics Lead Supervisor
Lifetime Fitness
05.2024 - Current
- Facilitated the hiring and onboarding process for all new-hires in the Aquatics Department.
- Created swim class schedules for 15 swim instructors and trained 126 lifeguards.
- Maintained friendly relations with members, providing excellent customer service.
Lifeguard
Lifetime Fitness
05.2021 - Current
- Monitored up to 200 patrons in the pool area and ensured their safety at all times.
- Completed daily pool maintenance duties by checking chlorine and pH levels.
Education
Political Science And Critical Intelligence
Rutgers University
New Brunswick05-2026
High School Diploma -
Pascack Hills High School
06-2022
Involvement at Rutgers University
- Vice President of New Member Experience for the Lambda Delta chapter of Alpha Gamma Delta sorority.
Elected in November 2023 and serving until December 2024. Position includes executing all new member education for 74 novitiates, focusing on retention, engagement, and ensuring compliance to all OFSA and Alpha Gamma Delta policies. Additionally, the position entails planning and coordinating events for all new members that adheres to the chapter's budget.
- Director of Property for the Lambda Delta chapter of Alpha Gamma Delta sorority.
Elected in November 2024 and serving until December 2025. Position includes ensuring the organization and upkeep of the chapter house and issuing lease agreements.
Certification
- The New Jersey State Seal of Biliteracy in Spanish (2022)
Timeline
Aquatics Lead Supervisor
Lifetime Fitness
05.2024 - Current
Lifeguard
Lifetime Fitness
05.2021 - Current
Political Science And Critical Intelligence
Rutgers University
High School Diploma -
Pascack Hills High School
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