KATIE HOWG
Waukee,IA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
Barista
The Coffeesmith
08.2024 - 05.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Used POS system to accurately enter orders and process payments.
Barista
Starbucks
12.2023 - 03.2024
- Crafted specialty coffee beverages, ensuring quality and consistency in every cup.
- Provided exceptional customer service, resolving issues to enhance guest satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
STAY-AT-HOME MOTHER TO THREE CHILDREN
Howg household
11.2004 - Current
- Duties include vacuuming, mopping, dusting, laundry, dishes, scrubbing toilets, picking up toys and removing those mystery stains from the carpet and furniture.
- Developed recipes, planned menus, shopped for ingredients and cleaned the kitchen afterward.
- Creating and balancing a budget, paying bills and identifying cost-saving opportunities.
- Successfully researched current special education laws respective to the state and advocated for 2 of the children's educational rights within the school district.
- Pay bills in a timely manner.
- Intervening when siblings can't co-exist/ conflict resolution.
- Raising three children from birth.
- Stay at home mother stretching the capacity of a single income to cover all necessities.
DATA ANALYTICS CONSULTANT
Logista
09.2003 - 10.2004
- Developed programs to track sales data for restaurant computers and technology equipment.
- Briefed sales executive on monthly and quarterly sales trends.
- Very proficient with Microsoft Excel.
FINAL DOCUMENTS PROCESSOR
Wells Fargo Home Mortgage
10.2002 - 05.2003
- Reviewed final documents on mortgages, identifying any mistakes, and providing quality assurance to ensure they met company standards.
- Researched incorrect or missing signatures, addresses, and other vital information.
- Sent final documents of mortgage to buyers and sellers to correct and resign documents.
- Sent corrected final mortgage documents to the County Notary to be re-recorded and notarized.
BANQUET SERVER
The Grand Banquet Hall
06.1998 - 05.2001
- Assist with the complete setup and breakdown of the banquet area.
- Relay food and beverage orders.
- Maintain a high level of cleanliness and awareness of sanitary practices.
- Maintain composure in a fast-paced environment.
- Present in professional appearance and mannerisms.
Education
Bachelor of Arts - Communication Studies, Minor: Human Relations
ST. CLOUD STATE UNIVERSITY
St. Cloud, MN05-2002
Skills
- Organization Skills
- Responsible
- Reliable
- Hard Worker
- Quick Learner
- Microsoft office
- Organization and time management
Timeline
Barista
The Coffeesmith
08.2024 - 05.2025
Barista
Starbucks
12.2023 - 03.2024
STAY-AT-HOME MOTHER TO THREE CHILDREN
Howg household
11.2004 - Current
DATA ANALYTICS CONSULTANT
Logista
09.2003 - 10.2004
FINAL DOCUMENTS PROCESSOR
Wells Fargo Home Mortgage
10.2002 - 05.2003
BANQUET SERVER
The Grand Banquet Hall
06.1998 - 05.2001
Bachelor of Arts - Communication Studies, Minor: Human Relations
ST. CLOUD STATE UNIVERSITY