Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Huff

Denton

Summary

Dynamic professional with extensive experience in customer service and cash handling at SportClips Haircuts. Proven track record in conflict resolution and team building, enhancing customer satisfaction and loyalty. Skilled in inventory management and employee training, driving operational efficiency and fostering a positive work environment. Committed to delivering exceptional results and exceeding expectations.

Overview

18
18
years of professional experience

Work History

Key Holder

SportClips Haircuts
07.2018 - 02.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.

Assistant Store Manager

SportClips Haircuts
08.2016 - 06.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Regional Executive Chef

Ruth's Chris Steakhouse
03.2010 - 08.2016
  • Developed strong working relationships with key stakeholders such as restaurant owners, general managers, and corporate leadership teams.
  • Improved overall dining experience by collaborating with other regional executive chefs to share best practices and innovative ideas.
  • Raised brand awareness through participation in local culinary events and activities.
  • Streamlined kitchen operations by implementing efficient workflow processes and staff training.
  • Led a team of chefs and kitchen staff, fostering a collaborative work environment that enhanced productivity.
  • Oversaw budgeting processes for multiple kitchens, ensuring financial targets were met without compromising quality or guest satisfaction.
  • Increased regional restaurant ratings through menu innovation and excellent food presentation.
  • Managed multiple kitchens in the region, ensuring consistent quality across all locations.
  • Mentored junior chefs, providing guidance on technique, creativity, and professional development.
  • Optimized resource allocation by cross-training employees for various roles within the kitchen hierarchy.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Participated in food tastings and taste tests.

Exacutive Chef

Mansuers on the Boulevard
01.2007 - 03.2010
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.
  • Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Developed custom menus for clients with specific dietary restrictions or preferences, ensuring their utmost satisfaction during their dining experience.
  • Streamlined kitchen operations with effective inventory management and cost controls.
  • Collaborated with front-of-house staff to ensure seamless dining experiences for guests.
  • Implemented staff training programs to improve culinary skills, teamwork, and overall productivity.
  • Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
  • Collaborated with other Executive Chefs within the company network to share best practices and develop new menu items that showcased each property''s unique offerings.
  • Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.

Education

Bachelor Of Business Administration And Management - Business Management

Louisiana State University
Baton Rouge, LA
05.2009

Skills

  • Cash handling
  • Inventory management
  • Visual merchandising
  • Customer service
  • Conflict resolution
  • Team building
  • Employee training
  • Training and mentoring
  • Customer service management

Timeline

Key Holder

SportClips Haircuts
07.2018 - 02.2025

Assistant Store Manager

SportClips Haircuts
08.2016 - 06.2018

Regional Executive Chef

Ruth's Chris Steakhouse
03.2010 - 08.2016

Exacutive Chef

Mansuers on the Boulevard
01.2007 - 03.2010

Bachelor Of Business Administration And Management - Business Management

Louisiana State University

Similar Profiles

CREATE PROFILE
Kaitlyn Huff