Collaborative and dedicated team player with over eight years of experience in supervisory and managerial roles within the medical and mental healthcare sectors. Passionate about building valuable, engaging, and positive partnerships while working effectively with team members across all levels of an organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PRN Therapist
Windmoor Healthcare
01.2025 - Current
Registered Clinical Social Worker Intern/Owner
The Image of You Counseling, LLC.
11.2023 - Current
Compassionate and results-driven Associate Therapist with three years of experience in providing individual and group therapy, specializing in anxiety, OCD, and depression, as well as over ten years of experience in social work and management
Owner of The Image of You Counseling, LLC., a private practice offering evidence-based mental health services, including therapy, assessments, and wellness counseling
Skilled in building therapeutic alliances, conducting comprehensive assessments, and designing personalized treatment plans to meet clients emotional and mental health needs
Highly trained and specialized in Exposure Response Prevention, Cognitive Behavioral Therapy, and Habit Reversal Training
Associate Therapist
NOCD
01.2024 - 09.2024
Conduct ERP, Habit Reversal, and CBT Therapy: Provide individual behavioral therapy sessions for clients with OCD, BFRBs, and related anxiety disorders
Assessment and Diagnosis: Perform comprehensive assessments to diagnose OCD and related conditions and develop individualized treatment plans
Client Support: Offer ongoing support and guidance to clients throughout their treatment journey, helping them manage symptoms and progress towards their goals
Documentation: Maintain accurate and timely documentation of client sessions, treatment plans, and progress notes in compliance with legal and ethical standards
Collaboration: Work collaboratively with a multidisciplinary team, including psychiatrists, psychologists, and other mental health professionals, to ensure comprehensive care for clients
Crisis Intervention: Provide crisis intervention and support as needed, ensuring the safety and wellbeing of clients
PRN Therapist
Windmoor Healthcare
11.2023 - 05.2024
Maintains ongoing communication regarding patient care with multidisciplinary treatment teams, managed care representatives, adults, and patient families clearly and concisely
Conducts therapeutic services for patients
Responsible for interviewing and developing psychosocial history and assessing the therapeutic needs of the individual during and post-inpatient stay
Developing appropriate treatment objectives with outside agencies and individuals to develop and coordinate discharge planning with the treatment team and family
Registered Clinical Social Worker Intern
Family Counseling Center
08.2023 - 11.2023
Provides counseling with the practice: Utilizing CBT, Strength Based and Object Relations Models
Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diversified backgrounds
Knowledge of medical and mental health diagnoses, disabilities, and treatment procedures (i.e., acute, chronic, and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan
Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals
Intern
Family Counseling Center
07.2022 - 07.2023
Liaison for incoming and outgoing calls/mail correspondence for busy, established private practice
Create promotional flyers for monthly paid therapy groups and facilitate both virtual and in-person sessions
Create Excel spreadsheets for organizational purposes
Responsible for training new intake staff members
Completing Intake screening and Assessment
Completing Risk assessment and crisis intervention
Provided counseling as a student intern with the practice, utilizing CBT, strength-based, and object relations models
Intern
Advent Health North Pinellas
01.2022 - 07.2022
Initial assessments
Discharge Planning
Linkage to community resources
MDR Rounds (Multi-Disciplinary Rounds)
Health and Hospital Supervisor
Optum United Health Care
06.2020 - 01.2022
Coming aboard as a Case Investigation Supervisor, performing remote work in support of the Citywide COVID-19 response related to oversight, compressed and alternative work schedules, and support and training for contact tracing
Supervised Case Agents conducting COVID-19 case interviews, including gathering confidential information about a case and relevant contacts, while ensuring Case Agents follow all scripts, policies, and procedures
Effectively overseeing compliance with training regarding handling of confidential information, as well as periodically evaluating and providing refresher training to all Case Agents
Receiving a promotion to Lead Supervisor, one of the first 5 Supervisors to lead this growing pilot program that now has seventeen teams, and strategically creating structures within the team building process, including assigning leads
Successfully ensuring 16K+ travelers were quarantined for 14 days if they were coming from a hot spot with COVID-19, including notifying and educating travelers on available services in support of isolation/quarantine
Building a policy document on the process of making calls to travelers and efficient data capture, as well as playing a role in developing more than eighty processes and protocols to guide Care Delivery Organizations in COVID-19 scenarios
Leading and driving the strategic direction for the seventeen teams, ensuring staff understand and meet objectives along with performance standards, while monitoring and evaluating staff performance, providing coaching opportunities
Successfully managed multiple projects from conception to end, including becoming the Project Leads for the Quarantine Travel Project and the PPE Project
Assistant to the Program Director-Senior CM
CAMBA
11.2015 - 06.2020
Assisted Program Director with audit reviews and program oversight
Aided individuals with severe mental illness and addiction in formulating independent living plans
Coordinated services by providing community resources, and appropriate referrals to community and other governmental agencies for services
Counseled clients on available resources to aid with financial hardship and provide a means of obtaining food items as well as provided resources and a listening ear to families who succumbed to parental control dilemmas and were accosted by household strife among members
Researched and provided referrals to clients who expressed the desire to receive inpatient and outpatient substance abuse-related rehabilitation services for short- or long-term care
Program Manager/Assistant Program Manager
CAMBA
10.2013 - 07.2015
Initially came onboard as Assistant Program Manager in 2013 to then being promoted to Program Manager in 2014
Participated in program design while managing the Health Home Outreach Team of seventeen team members named number one in the state of NY based on performance-based outcomes generated
Managed programs that require contact with internal/external clients or the community by applying an understanding of all aspects of contract requirements and communicating this understanding to staff
Ensured the smooth day-to-day running, coordination, and supervision of all program-related staff and services in accordance with all program goals, targets, or performance outcomes as well as all CAMBA program policies, procedures, and protocols
Applied formal training that reinforces the importance of client-focused, strength-based strategies for providing support for mental illnesses, treatments, and therapies including non-violent crisis prevention, probation, and substance abuse treatment
Ensured ongoing compliance with HIPAA regulations and provided export support in therapy and recovery efforts as well as applying strong interpersonal and productive conflict resolution skills in a culturally diverse environment
Collaborated closely with the client's clinician to enhance treatment plan goals with practical applications in the home, provided best practices to a case load of over twenty clients concurrently, and converted consent rating from 10% to as high as 58% with a steady minimum percentage rate of 20-30%
Reviewed or prepared comprehensive, substantive notes for each client, developed or monitored client treatment needs, and oversaw progress to maintain the highest standards of diligent follow-up
Facilitated interdisciplinary approaches while advocating for, arranging, and coordinating resources and services for clients or their families as well as negotiating services with insurance providers
Supervisor/Case Manager
CAMBA
12.2010 - 10.2013
Case Manager-SSI/SSDI Application Specialist
Arbor We Care
01.2009 - 12.2010
Education
MSW - Social Work
University of South Florida St. Petersburg
Saint Petersburg, FL
08.2023
Bachelor's Degree - International Criminal Justice
CUNY John Jay College of Criminal Justice
New York, NY
05-2001
Skills
Social Work
Individual / Group Counseling
Exposure Response Prevention Therapy
Habit Reversal Therapy
Cognitive Behavioral Therapy
Case Management
Crisis Intervention
Empathy development
Ethical practice
Certification
RCSWI, 08/23, 08/28
Additional Information
CPI certified-Crisis Prevention and Intervention Training, HIPAA compliant, Cultural Competency Training
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
Portuguese
Full Professional
Timeline
PRN Therapist
Windmoor Healthcare
01.2025 - Current
Associate Therapist
NOCD
01.2024 - 09.2024
Registered Clinical Social Worker Intern/Owner
The Image of You Counseling, LLC.
11.2023 - Current
PRN Therapist
Windmoor Healthcare
11.2023 - 05.2024
Registered Clinical Social Worker Intern
Family Counseling Center
08.2023 - 11.2023
Intern
Family Counseling Center
07.2022 - 07.2023
Intern
Advent Health North Pinellas
01.2022 - 07.2022
Health and Hospital Supervisor
Optum United Health Care
06.2020 - 01.2022
Assistant to the Program Director-Senior CM
CAMBA
11.2015 - 06.2020
Program Manager/Assistant Program Manager
CAMBA
10.2013 - 07.2015
Supervisor/Case Manager
CAMBA
12.2010 - 10.2013
Case Manager-SSI/SSDI Application Specialist
Arbor We Care
01.2009 - 12.2010
MSW - Social Work
University of South Florida St. Petersburg
Bachelor's Degree - International Criminal Justice