Summary
Overview
Work History
Education
Skills
Timeline
Manager
Katie Hylton

Katie Hylton

Ashland,KY

Summary

Dynamic sales professional with a proven track record at Waffle House, excelling in customer engagement and relationship building. Mastered the art of active listening and objection handling, significantly boosting sales through strategic prospecting and exceptional customer service. Skilled in coaching team members and leveraging industry trends, consistently enhancing client loyalty and expanding the customer base.

Overview

26
26
years of professional experience

Work History

Salesperson

Waffle House
06.1999 - 03.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Implemented effective sales strategies to maximize revenue generation.
  • Coached new hires on sales techniques, contributing to their development as successful team members.

Education

Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Active listening
  • Objection handling
  • Complaint handling
  • Cross-selling products and services

Timeline

Salesperson

Waffle House
06.1999 - 03.2025

Psychology

Southern New Hampshire University

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Katie Hylton