Katie Jackson
Pensacola,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Indigeaux Denim Bar And Boutique
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Demonstrated expertise in various product categories resulting in becoming a go-to resource for customers seeking advice on product selection.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Answered questions about store policies and addressed customer concerns.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Catering Assistant
Porta Bello Market
01.2021 - Current
- Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
- Assisted in setting up and breaking down kitchen stations.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sales Associate
Seaside Shoes And Swim
07.2020 - 01.2021
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelors - Psychology
PSC
Pensacola, FL2027
Skills
- POS Software
- Informed Product Selections
- Customer Service
- Professional Appearance
- Adaptable and Flexible
- Store Organization
- Retail Merchandising
- Store Opening and Closing
- Phone Etiquette
I enjoy playing tennis and pickleball in my freetime.
I played on the Gulf Breeze tennis team my senior year, and have been playing in a women's league ever since.
Timeline
Retail Sales Associate
Indigeaux Denim Bar And Boutique
09.2023 - Current
Catering Assistant
Porta Bello Market
01.2021 - Current
Sales Associate
Seaside Shoes And Swim
07.2020 - 01.2021
Bachelors - Psychology
PSC
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