Katie Justus
West Palm Beach,FL
Summary
Highly dependable and diligent secretary
with 9+ years of hands-on experience in office support roles. Excellent organizational skills with proven ability to manage complex tasks while maintaining the highest standards of professionalism. Expert in front desk and phone handling, calendar keeping, computer skills and customer query response.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant
Trinity Christan School of Palm Beach Gardens
Palm Beach Gardens , FL
2022.08 - Current
- Assisted in all classrooms
- Substitute Teacher in all classrooms
- Front desk duties which includes answering phones, setting appointments, greeting families.
Executive Assistant
Just Breaks
Dallas , TX
2015.10 - 2019.12
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Set up meeting and event logistics for senior management and updated calendars.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Secretary/ Front Desk
Indusco Distribution of American
Jupiter , FL
2013.06 - 2015.09
- Provided administrative support to the office manager and other staff members.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with special projects or tasks related to departmental functions upon request.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Updated contact lists on a regular basis; created new contacts as needed.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
Secretary
Carl Free Law
Cleveland , Georgia
2012.01 - 2013.05
- In addition to basic office functions, scheduling appointments and update event calendars, helping visitors or clients navigate the workspace.
- Managing customer files and other documents in the office, implementing new procedures and administrative systems.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Provided administrative support to the office manager and other staff members.
Receptionist
Unicoi Springs
Helen , Georgia
2009.02 - 2011.12
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
Receptionist
Palm Beach Rejuvenation
Jup , FL
2006.01 - 2008.05
- Performed various administrative tasks, such as greeting patients, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, making travel arrangements, and running errands.
Education
Bachelor of Science - Finance
North Georgia University
Dahlonega, GA2012-05
High School Diplomat -
Cardinal Newman HighSchool
05.2007
Skills
- Highly dependable and diligent secretary
- Excellent organizational skills
- Proven ability to manage complex tasks
- Front desk and phone handling
- Calendar keeping
- Computer skills
- Customer query response
- Office Administration
- Fast Learner
- Travel Arrangements
- Positive and professional
Certification
- Awarded CEU for Dale Carnegie Professional Development
Timeline
Assistant
Trinity Christan School of Palm Beach Gardens
2022.08 - Current
Executive Assistant
Just Breaks
2015.10 - 2019.12
Secretary/ Front Desk
Indusco Distribution of American
2013.06 - 2015.09
Secretary
Carl Free Law
2012.01 - 2013.05
Receptionist
Unicoi Springs
2009.02 - 2011.12
Receptionist
Palm Beach Rejuvenation
2006.01 - 2008.05
Bachelor of Science - Finance
North Georgia University
High School Diplomat -
Cardinal Newman HighSchool
- Awarded CEU for Dale Carnegie Professional Development
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