Katie Kearney-Bidwell

Owner/Chiropractor

HealthSource of Eden Prairie

09.2010 - Current

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Trained and developed team members to build human capital.
Generated revenues yearly and effectively capitalized on industry growth.
Discovered areas of improvement by generating quarterly operational and sales reports.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Worked with marketing teams to create print and online advertisements to bring in new customers.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented innovative programs to increase employee loyalty and reduce turnover.