Katie Kemper
Barnesville,MN
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
7
7
years of professional experience
Work History
Deli Assistant
Barnesville Grocery
01.2023 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Created appealing food arrangements for party trays and specialized orders.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Calculated total items needed to assemble party trays and placed orders for inventory.
Funeral Director Intern
Wright Funeral Home
10.2021 - 01.2023
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
Funeral Director Intern
Hanson-Runsvold Funeral Home
10.2020 - 10.2021
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
Customer Service Representative
Gate City Bank
01.2017 - 10.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Mortuary Science
Des Moines Area Community College
Ankeny, IAEMT Training
North Dakota State College of Science
Fargo, ND12.2023
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College
Moorhead, MN05.2018
Skills
- Patient Assessment
- Compassionate communication
- Conflict resolution
- Time management
- Anatomy and Physiology
- Organizational Skills
- First Aid Training
- Critical Thinking
- Cardiopulmonary Resuscitation
Additional Information
CPR Certified
Timeline
Deli Assistant
Barnesville Grocery
01.2023 - Current
Funeral Director Intern
Wright Funeral Home
10.2021 - 01.2023
Funeral Director Intern
Hanson-Runsvold Funeral Home
10.2020 - 10.2021
Customer Service Representative
Gate City Bank
01.2017 - 10.2020
Mortuary Science
Des Moines Area Community College
EMT Training
North Dakota State College of Science
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College
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