Katie Keith
Barista
Spokane,WA
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Dedicated Childcare Volunteer with strong background supporting children ranging in ages from 0 to 12. Maintains safe and positive environments and nurtures educational play. Adept at communicating with children with disabilities, introducing tools to address individual needs. Resourceful with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
5
5
years of professional experience
Work History
Childcare Volunteer
Southside Christian Spokane. A Center For Life-change
04.2017 - 12.2021
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
- Boosted creativity through hands-on art projects that allowed children to express themselves freely while developing fine motor skills.
- Managed conflicts among children, facilitating peaceful resolutions and promoting empathy.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Watched and redirected inappropriate student behavior.
- Promoted healthy habits by encouraging physical activity and teaching proper hygiene practices.
- Assisted in developing age-appropriate lesson plans, incorporating play-based learning strategies.
Barista
Starbucks
08.2021 - 11.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
Childcare Volunteer
Community Bible Church - Women's Ministry
01.2021 - 03.2022
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Supported children's learning and curiosity, engaging in storytelling and reading sessions.
- Enabled smoother transitions between activities by establishing clear routines and expectations from day one onwards.
- Promoted healthy habits by encouraging physical activity and teaching proper hygiene practices.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Watched and redirected inappropriate student behavior.
- Maintained clean and organized play area, ensuring hygienic environment for children.
- Responded to inquiries from parents and guardians.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Built strong, trusting relationships with children by being a consistent, caring presence.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Contributed to positive and inclusive atmosphere, ensuring all children felt valued and included.
Barista
Revel 77 Coffee
05.2021 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
Courtesy Clerk
Super 1 Foods
01.2021 - 05.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
Education
Associate of Applied Science - Paralegal Studies
Spokane Community College
Spokane, WA07.2026
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Safe Food Handling Practices
- Food Preparation
- Coffee expertise
- Drink customization
- Espresso preparation
- Latte art
- Point of sale operation
- Cleaning and sanitizing
- Coffee and Tea Preparation
- Workstation Maintenance
- Front of House Operations
- Patience and empathy
- Child supervision
- Childcare
- Group leadership
- Safety awareness
- Child-centered approach
- Professionalism and ethics
Languages
German
Professional Working
English
Native or Bilingual
References
Childcare supervisor at Southside Church- Brenda Long (509) 212-6501
Childcare supervisor at Community Bible Church- Vickie Grewe (509) 939-8262
Character reference- Kyndra Brown (757) 749-4010
Timeline
Barista
Starbucks
08.2021 - 11.2021
Barista
Revel 77 Coffee
05.2021 - 08.2021
Childcare Volunteer
Community Bible Church - Women's Ministry
01.2021 - 03.2022
Courtesy Clerk
Super 1 Foods
01.2021 - 05.2021
Childcare Volunteer
Southside Christian Spokane. A Center For Life-change
04.2017 - 12.2021
Associate of Applied Science - Paralegal Studies
Spokane Community College
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