Katie Kuntzelman

• Level 1 Trauma Center, Robotic Procedure, Kidney/Pancreas Transplant, Spine/Neuro Surgeries, ENT/Plastics reconstruction procedures.

• Level 1 Trauma Center, ENT reconstruction surgery, Dental procedures, Spine Surgery, Oral Maxilla surgery, Neuro Surgery.

Boston Children’s Hospital, Level 1 Trauma Center, Neurosurgery, Orthopedics, Orthopedic Spine, General Surgery, St

• Barnabas Medical Center, Neuro Surgery, Kidney Transplant, Orthopedics, General Surgery,
• Wellspan York Hospital, Level 1 Trauma Center, Neuro Surgery, Thoracic Surgery, Dental Procedures, Robotic Surgery,
• Cookeville Regional Hospital, Orthopedic Procedures, Oral/Maxilla Cases, Ortho Trauma, Coldwater Promedica Regional Hospital, Orthopedic Procedures, ENT/Dental cases, Plastics Surgery, Ortho trauma, Neuro Surgery,
• Jefferson Torresdale Hospital, ENT procedures, Neuro/Spine Procedures, General Surgery.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
• Facilitated collaboration within team by organizing regular meetings and tracking project progress.

• Vassar Brothers Medical Center, Orthopedic Spine Procedures, General Surgery Procedure,
• Baystate Medical Center, Level 1 trauma center, General Surgery Procedures, Neuro Surgical Procedures,
• Steward Carney Hospital, General Surgery, Hand specialty Cases, Gynecological Procedures, Total Joints,
• Boston Medical Center, Level 1 Trauma Center, Assisted in the first Pectoral Bicep transfer procedure performed at BMC, Orthopedic Procedures, Gynecological Procedures, Spine and Neuro Procedures.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

• Level 1 Trauma center, Specialize in Thoracic and Vascular team, Assist with Video Assisted Thorascopic Lobectomy and Wedge Resections, Assist with Minimally Invasive Thorascopic Laparoscopic and Open Esophagectomy, General Surgery: Bowel resections; Laparoscopic Cholecystectomy; Laparoscopic Adrenalectomy; Splenectomy; Thyroidectomy.

• Take beverage and food orders, Set up trays of food and deliver them to guests, Communicate with managers and help diffuse problems.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Liaised between clients and vendors and maintained effective lines of communication.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.