- Enjoying the art of gluten free baking and bread/pastry-making, experimenting with recipes
- Camping
- Growing herbs, vegetables, or fruits in home gardens
- Avid Reader
- Learning new cooking techniques and expanding my culinary skills
KATIE LEVELLE
Portland,OR
Summary
Dynamic and detail-oriented professional with a proven track record in administrative and childcare roles, notably with Mary & Steve Marsh. Excelled in fast-paced environments, demonstrating exceptional organizational skills and a commitment to outstanding customer service. Adept at leveraging computer skills and a positive attitude to achieve employer goals, enhancing client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Gold + Arrow
06.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Nanny and Personal Assistant
Mary and Steve Marsh
01.2020 - Current
- Duties include managing three kids’ schedules, planning and preparation of meals, chauffeuring, facilitating activities for kids, and running various errands both for the household as well as for the parents’ personal needs
- Assisted with all housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Maintained confidentiality and discretion while handling sensitive information.
- Administered basic first-aid and medication in emergency situations.
- Kept detailed track of household and maintenance inventory and schedules.
- Planning and executing parties and events.
- Oversaw personal and professional calendars and coordinated appointments for future events.
ABA Behavior Technician
Center for Autism and Related Disorders, Inc.
06.2019 - 01.2020
- Providing and implementing ABA therapy to children and adults on the spectrum aged 4 to aged 20
- Duties included accurate and detailed data collection, following rules and guidelines of ABA therapy, managing behaviors of clients, following HIPAA guidelines, and working with parents in helping build a better life for their child
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
Day Care Worker
Sunset Athletic Club
04.2019 - 08.2019
- Working with children aged 3 months to 10 years
- Duties included setting up crafts, potty training, and scheduling
Live In Nanny
Eric Spencer
12.2017 - 03.2019
- Round the clock care for three special needs children aged 8, 9, and 12
- Duties included transportation, scheduling, organizing activities, managing appointments, bathing, meal planning and preparation, working and communicating with their school and therapists, and housekeeping
Student Intern
Sandy Rose Floral
08.2017 - 09.2017
- Providing assistance with floral arrangements, filing, data entry, delivery, planning and assisting with weekly shopping at the Flower Market as well as cleaning /maintenance
Customer Service Representative
Cinemark
10.2015 - 11.2016
- All aspects of customer service
- Worked as a cashier and food service employee, cooking and serving food
- Extensive experience with cleaning, ushering, selling tickets all while providing excellent customer service
Nanny
Karen Lodge
09.2014 - 05.2015
- After school childcare for two boys; one with Autism, and one with Sensory Processing Disorder
- Tasks included meal preparation, homework help, activities and games, along with housekeeping
Education
HIGH SCHOOL DIPLOMA -
CONNECTIONS ACADEMY
01.2017
Skills
- Fast learner
- Extensive Customer Service Experience
- Self-sufficient
- Organized
- Approachable
- Detail Oriented
- Positive Attitude
- Great Communicator
- Administrative Support
- Customer Service
- Computer Skills
Interests
Timeline
Administrative Assistant
Gold + Arrow
06.2020 - Current
Nanny and Personal Assistant
Mary and Steve Marsh
01.2020 - Current
ABA Behavior Technician
Center for Autism and Related Disorders, Inc.
06.2019 - 01.2020
Day Care Worker
Sunset Athletic Club
04.2019 - 08.2019
Live In Nanny
Eric Spencer
12.2017 - 03.2019
Student Intern
Sandy Rose Floral
08.2017 - 09.2017
Customer Service Representative
Cinemark
10.2015 - 11.2016
Nanny
Karen Lodge
09.2014 - 05.2015
HIGH SCHOOL DIPLOMA -
CONNECTIONS ACADEMY
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