Summary
Overview
Work History
Education
Skills
Certification
Affiliations
CONTACT INFORMATION
Timeline
Generic

Katie L. Hughes

Marietta

Summary

Data management professional prepared to bring structured and efficient solutions to your organization. Extensive experience in organizing and analyzing data to support strategic decision-making. Known for collaborative skills and flexibility in dynamic environments. Expertise in historical archives, government records, police records, data governance and database management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Data Manager

LegiStorm
08.2024 - Current
  • Responsible for reading and analyzing thousands of press releases related to the United States House of Representatives
  • Entering data from public records of trips taken by members of Congress
  • Tracking and entering data on town hall events hosted by members of Congress
  • Using web crawlers to extract data from online sites related to news, social media and official correspondence from members of Congress
  • Training AI to analyze and organize data sets
  • Enhanced data quality by establishing and enforcing rigorous data entry and verification standards.
  • Fostered culture of data accuracy and accountability, conducting regular training sessions on best data management practices.
  • Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.

Police Services Representative

Marietta Police Department
06.2023 - 10.2023
  • Operated Georgia Crime Information Center and National Crime Information Center terminals to conduct background checks and criminal history searches.
  • Entered data on tags, driver's licenses, warrants, missing persons, and stolen property.
  • Provided requested information to police officers, detectives, and other law enforcement personnel.
  • Delivered customer service support by answering calls, welcoming visitors, offering guidance on department services and procedures, directing inquiries to appropriate staff, and documenting messages.
  • Collaborated with bonding agencies to facilitate the release of inmates from custody through bond processes, including personal cash bonds.
  • Supported the records department by digitizing police records like arrest records, court documents, inmate releases, impound records, and paperwork related to jail bonds.
  • Handled confidential information daily and adhered to protocols outlined in the Georgia Open Records Act (GORA) and the Freedom of Information Act (FOIA).
  • Managed high call volumes while maintaining a professional demeanor and ensuring timely issue resolution.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.

Communication Specialist

NAVEX
10.2022 - 01.2023
  • Engaged callers over the phone with attentiveness, empathy, and professionalism.
  • Reassured clients about the secure handling of their information, emphasizing the importance of their experience.
  • Followed a structured questionnaire to address and accurately document each query in written reports.
  • Maintained meticulous attention to detail to ensure accurate and timely report submissions.
  • Upheld strict confidentiality protocols for all reports, both internally and externally.
  • Showed adaptability to changing policies, schedules, and interactions.
  • This role demanded the ability to remain composed in high-pressure situations, such as calls reporting incidents of violence, sexual harassment, or stalking.
  • It was crucial to stay calm when dealing with challenging situations from distressed callers.
  • Department: Governance, Ethics, and Compliance

Museum Curator, Government Records Assistant, & Office Coordinator

Troup County Historical Society Archives & Legacy Museum on Main
06.2015 - 08.2022
  • Spearheaded the conceptualization, creation, and installation of museum exhibitions.
  • Oversaw museum operations, ensuring a welcoming environment for visitors.
  • Welcomed and guided guests, provided detailed explanations of exhibits, presented the museum to large groups, and managed cash transactions as the Office Coordinator.
  • Occasionally facilitated event space bookings for special occasions and exhibit launches.
  • Managed financial operations, including accounts payable/receivable, and conducted general office tasks like mail handling, procurement of supplies, meeting coordination, call management, and calendar maintenance.
  • Developed and maintained a membership database, coordinating membership dues communications with historical society members regularly.
  • Utilized records management software to assist patrons and officials in accessing local government records.
  • Handled historical research inquiries related to newspapers, local maps, and library references.
  • Assisted the Executive Director in monitoring a budget exceeding $250,000.
  • Conducted archival tasks such as digitizing records, and ensuring the preservation and security of historical documents and government records.
  • Worked closely with the Government Records Archivist, managing requests from various courts and assisting in processes like marriage license requests, criminal case research, and records retrieval for community members and professionals.
  • Enhanced museum visitor experience by curating engaging and informative exhibits.
  • Assisted in budget development by tracking expenditures related to exhibitions, staffing needs, maintenance costs, promotional efforts.
  • Managed acquisition and preservation of artifacts, ensuring proper documentation, storage, and display.
  • Increased public interest in the museum through dynamic outreach programs and collaborative events.
  • Evaluated potential acquisitions based on their historical importance, condition, provenance, and relevance to the museum''s mission.
  • Improved exhibit accessibility by incorporating multi-sensory elements that catered to diverse learning styles.
  • Implemented innovative marketing strategies to increase visitation rates and public awareness of museum offerings.

Intern

United States Department of State
02.2022 - 05.2022
  • Participated in tech policy conferences focusing on AI and Privacy, distilling essential points for senior government officials
  • Initiated a research project on virtual meeting and event best practices
  • Prepared and presented research findings in an engaging manner
  • Reviewed, edited, and refined technical documentation for internal State Department audiences
  • Orchestrated an extensive research endeavor, contributing insights to free/open-source data training
  • Developed a toolkit to enhance the data-related competencies of State Department employees and diplomats
  • Proficient in creating impactful presentations using PowerPoint for large audiences
  • Contributed to the development of the field engagement toolkit for communication with Posts globally
  • Supported a significant project to boost data literacy among State Department diplomats
  • Crafted graphic presentations for the Field Engagement toolkit, collaborating on content refinement
  • Initiated the implementation of the office's inaugural Customer Relationship Management tool, CRM
  • Conducted internal and external training, administered Salesforce software, and assessed its functionality
  • Assisted in drafting and editing official Department cables, including a pivotal COVID-19 policy report
  • Facilitated the 'Data for Diplomacy' Awards at the Department of State, coordinating nominee preparations and ceremony logistics
  • Created infographics and internal communications materials
  • Played a pivotal role in establishing the Department of State's first Data for Diplomacy Awards program, handling nominee coordination, promotional materials, and administrative support.
  • The program attracted 118 nominations and was celebrated at an event attended by over 800 State employees worldwide.
  • Department: Office of Management Strategy & Solutions Data Analytics with the Center for Analytics
  • Prepared project presentations and reports to assist senior staff.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.

Pharmacy Technician

Walgreens Pharmacy
05.2006 - 07.2011
  • Dispensed prescriptions to patients under Pharmacist supervision.
  • Prepared medications as per physician instructions under Pharmacist oversight.
  • Liaised with insurance providers to address patient queries on co-pays and coverage.
  • Supported pharmacy operations by organizing, stocking, and dispensing medications.
  • Maintained accurate prescription records and managed inventory.
  • Addressed patient and healthcare provider inquiries, escalating complex issues to the Pharmacist.
  • Ensured pharmacy cleanliness and safety by adhering to regulatory guidelines, including equipment sterilization.
  • Processed prescriptions electronically, verifying completeness and accuracy.
  • Managed financial transactions, including billing and charge recording.
  • Executed administrative duties, such as record-keeping, as directed by Physicians or management.

Education

General Education Development (GED) -

West Georgia Technical College
LaGrange, Georgia
01.2004

Bachelor of Arts - International Politics, National Security Concentration

The Pennsylvania State University
State College, Pennsylvania
12-2025

Bachelor of Arts - History, Political Science

LaGrange College
LaGrange, Georgia
11.2019

Skills

  • Adept at strategic decision-making
  • Proficient in managing multiple tasks simultaneously
  • Consistent attention to detail
  • Adept at resolving complex analytical challenges
  • Proficient in rapid decision-making
  • Strong written and verbal skills
  • Demonstrated leadership qualities
  • Skilled in fostering trustworthiness and ethical standards
  • Skilled in prioritizing responsibilities
  • Skilled in administrative support
  • Experienced in crafting internal policies and press releases
  • Skilled in scheduling meetings, managing calendars, and client billing
  • Proficient in archival research, newspaper cataloging, and handling microfilm
  • Experienced in academic and professional medical terminology
  • Efficient typing speed exceeding 60 words per minute
  • Data governance
  • Data resource management
  • Database development
  • Database administration
  • Data acquisitions

Certification

  • Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access, Publisher
  • Google Drive: Google Docs, Google Sheets, Google Slides
  • Data Entry
  • Salesforce CRM
  • Past Perfect Museum Software
  • Central Square Public Safety Suite for Records Management
  • Constant Contact
  • Canva graphic design
  • Square Financial Services hardware and software
  • Bloomerang Donor Management & Fundraising Program
  • Working knowledge of HIPAA (Health Insurance Portability & Accountability Act), FOIA (Freedom of Information Act), FERPA (Federal Educational Rights & Privacy Act), and GORA (Georgia Open Records Act)
  • Georgia Crime Information Center (GCIC) Certification
  • Obtained and Maintained Secret Federal Security Clearance; learned proper protocols and processes of working with sensitive and secret information

Affiliations

  • Phi Alpha Theta Academic Honor Society Member | Spring 2018 to present
  • F.D. Roosevelt Little White House & Historic Site Intern | January 1, 2019 to February 1, 2019
  • Georgia Political Science Association | Presenter, International Politics: 'Diversionary Peace Theory' November 2018
  • National Conference for Undergraduate Research Presenter, 'Diversionary Peace Theory' | April 2018
  • Georgia State University Graduate School of Political Science Presenter, 'Diversionary Peace Theory' | March 2018
  • Southern Political Science Association, San Juan, Puerto Rico Presenter, 'Diversionary Peace Theory' | July 2018

CONTACT INFORMATION

  • Mobile: (678) 378-3802
  • Alternate phone: (678) 633-7917
  • Email: archiemac88@gmail.com
  • Home & mailing address: 1723 Silverchase Dr SW, Marietta, Georgia 30008

Timeline

Data Manager

LegiStorm
08.2024 - Current

Police Services Representative

Marietta Police Department
06.2023 - 10.2023

Communication Specialist

NAVEX
10.2022 - 01.2023

Intern

United States Department of State
02.2022 - 05.2022

Museum Curator, Government Records Assistant, & Office Coordinator

Troup County Historical Society Archives & Legacy Museum on Main
06.2015 - 08.2022

Pharmacy Technician

Walgreens Pharmacy
05.2006 - 07.2011

Bachelor of Arts - History, Political Science

LaGrange College

General Education Development (GED) -

West Georgia Technical College

Bachelor of Arts - International Politics, National Security Concentration

The Pennsylvania State University

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