KATIE LOuDON
Pacifica,CA
Summary
Dependable Global Travel Professional bringing 15+ year background in implementing best in class, scalable travel programs with innovative technology and ability to work cross functionally to accelerate work and business continuity. Recognized for out of the box thinking, problem solving and accomplishing global rollouts within established deadlines and adapting quickly to changing priorities.
Overview
13
13
years of professional experience
Work History
Senior Manager, Global Travel & Expense
Airbnb
04.2022 - Current
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Led a program transformation focusing on foundational elements, program efficiency, new tooling.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Consolidated vendors and renegotiated contracts to optimize costs.
Americas Travel & Meetings Manager
Tesla
05.2018 - 04.2022
- Strategized with key stakeholders to provide transparency on spend across all travel categories utilizing current reporting platforms, tableau.
- Managed and streamlined Concur Online Booking Tool post go-live leading to profile management and reconciliation efficiencies in 55 countries.
- Initiated Operational Enhancements w/ Global TMC to align communication policy and account management globally – reducing email traffic and increasing online adoption.
- Established Travel Security Improvements working cross functionally with HR, EHS.
- Assessed new technology providers in the Travel Industry and reporting back to leadership on suggestions for implementation and process improvements.
Global Travel Manager
GoPro, Inc.
07.2016 - 05.2018
- Manage day-to-day operations of Global Travel Program (10 countries)
- Implemented Small Meetings Management Policy
- Within 2 months of starting completed Hotel RFP with 10% reduction in ADR YOY
- Completed APAC TMC RFP & implementation generating 17% in savings for region
- Collaborate cross functionally with Security & HR to ensure duty of care
- Develop & present new strategies to drive greater cost savings
- Executed BU dashboards to ensure alignment & transparency on budget
Global Travel Manager
SunEdison, Inc.
11.2014 - 07.2016
- Tasked with implementing & managing a best in class global travel program for a growing company
- Rolled out new agency & booking tool in 12 countries
- Collaborated with internal marketing team devising creative campaigns driving compliance & overall awareness to Travel Program
- Benchmark, analyze, monitor & report on global expenditures, to C-Suite weekly during Chapter 11
- Increased policy compliance by 19% in 7 months leading to over 23% in travel savings
- Reduced Average Ticket Price by 12% YOY, Reduced Average Daily Rate by18% totaling over 3 million in travel savings
Sr. Sales Manager
Hyatt Hotels Corp
06.2012 - 11.2014
- Strategically negotiated rate increases for 40 transient corporate rates
- Specializing in financial, energy, consulting, & pharmaceutical companies (Top Accounts include; Oracle, Wells Fargo, PG&E, Deloitte, Franklin Templeton)
- Increased revenue for accounts by over $500K totally over 2 million in revenue
- Exceed quarterly & yearly quotas & maintain consistent revenue targets monthly
- Promoted to Sr. Sales Mgr
- Managing 7 airline crew contracts representing 8 million annually for the hotel
Sales Manager
Hyatt Hotels Corp
08.2010 - 01.2012
- Small Meetings 100 or less on peak
- Qualified over 17 sales leads daily across all industries
- Created over $4 Million in pipeline and $415K in closed deals quarterly
- Consistently met & exceeded monthly/quarterly/yearly quotas
Education
Corporate Travel Professional
San Jose State
Bachelor of Science - Hospitality And Tourism Management
San Diego State University
San Diego, CA05.2009
Skills
- Excellent in Microsoft & Google Suite
- Concur, Egencia, Spotnana, Snowfall Online Booking Technology, TripSource, Ramp, Brex
- OBT, TMC & GDS acumen
- Experience with iSOS integrations
Affiliations
Association of Corporate Travel Executives – 2018 - Current Silicon Valley Business Travel Association – Board of Directors 2012 - Current Bay Area Business Travel Association, 2012 – Current GBTA Technology Committee 2022-Current
Timeline
Senior Manager, Global Travel & Expense
Airbnb
04.2022 - Current
Americas Travel & Meetings Manager
Tesla
05.2018 - 04.2022
Global Travel Manager
GoPro, Inc.
07.2016 - 05.2018
Global Travel Manager
SunEdison, Inc.
11.2014 - 07.2016
Sr. Sales Manager
Hyatt Hotels Corp
06.2012 - 11.2014
Sales Manager
Hyatt Hotels Corp
08.2010 - 01.2012
Corporate Travel Professional
San Jose State
Bachelor of Science - Hospitality And Tourism Management
San Diego State University
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