Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
References
Generic

Katie Lowery

Bells,TX

Summary

Organized and detail-oriented administrative professional with experience in payroll, budgeting, HR support, and event coordination. Skilled in managing financial processes, handling internal communications, and supporting department operations with accuracy and efficiency. Proven ability to multitask in fast-paced environments while maintaining professionalism and compliance.

Overview

11
11
years of professional experience

Work History

Management Assistant

Denison Fire Rescue
10.2021 - Current
  • Ensured accurate and timely payroll processing by reviewing and submitting timesheets, including calculating regular hours, FLSA overtime, standard overtime, sick leave, and vacation time.
  • Supported departmental budget oversight, including long-term projections and financial goal setting.
  • Managed all departmental purchases, including coding and submitting invoices, reconciling credit card transactions, and processing reimbursements.
  • Assisted with HR functions, including workers’ compensation claims, FMLA coordination, and new hire onboarding.
  • Participated in the recruitment process, including coordinating testing and processing new hires.
  • Assisted with grant writing, including the SAFER Grant and AFG Grant—gathered data, assisted with narrative writing, and ensured accuracy in application submissions.
  • Oversaw department uniform ordering and inventory.
  • Planned and coordinated departmental events, including the Citizen’s Fire Academy and the annual banquet.
  • Maintained the department’s master calendar and managed administrative scheduling.
  • Managed and created content for the fire department’s Facebook page.
  • Coordinated, prepared, and documented administrative staff meetings.
  • Drafted and submitted reports for City Council review.
  • Assisted with contract management and compliance tracking for departmental agreements.

Administrative Assistant

Texoma Educators Federal Credit Union
08.2018 - 10.2021
  • Handle the majority of the title work for the company.
  • Process auto and signature loans.
  • Assist members with online banking services.
  • Asset verifications.
  • Generate various reports monthly and quarterly.
  • Maintained safety deposit boxes.

Sales Associate/Customer Representative

Nautilus Family Fitness
10.2016 - 10.2017
  • Responded to customer requests via telephone and email. Effectively answered customers questions and inquiries.
  • Provided customers with information of memberships and helped them sign a personalized plan.
  • Answered phone calls and transferred them to the appropriate department.
  • Copied, logged and scanned documentation and placed all information in client files.

Sales Associate/Customer Representative

Bed Bath & Beyond Inc
03.2015 - 10.2016
  • Assisted bridal couples in planning, building, and scanning for wedding registries.
  • Listened to customer needs and recommended relevant products.
  • Prepared merchandise for sales floor by building pallets and pricing product.
  • Applied excellent knowledge of the merchandise to answer any customers questions and meet daily sales target.
  • Opened a cash drawer, maintained accuracy in the drawer, and then closed it at the end of the shift.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

Hostess

Cracker Barrel Old Country Store Inc
06.2014 - 03.2015
    • Managed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
    • Engaged in friendly conversation to ensure guests' needs were met and facilitate repeat business.
    • Documented reservations, alerted servers and managers of large groups and prepared seating.
    • Took information about guests' party size, led to seating, offered menus and informed guests' of daily specials.
    • Monitored seating area and checked restrooms every 30 minutes to keep spotless.

Education

Bachelor of Science - Business Administration

Southeastern Oklahoma State University
Durant, OK
05.2021

Associate of Science - Business Administration

Grayson College
Denison, TX
05.2019

Skills

  • Payroll Administration
  • Budget Management
  • Accounts Payable & Purchasing
  • Human Resources Support
  • Event Planning & Coordination
  • Administrative Support
  • Social Media Management
  • Report Writing & Documentation
  • Contract & Compliance Oversight
  • Recruitment & Onboarding

Accomplishments

  • Employee of the Month for the City of Denison
  • Employee of the Year for the Denison Fire Department

Timeline

Management Assistant

Denison Fire Rescue
10.2021 - Current

Administrative Assistant

Texoma Educators Federal Credit Union
08.2018 - 10.2021

Sales Associate/Customer Representative

Nautilus Family Fitness
10.2016 - 10.2017

Sales Associate/Customer Representative

Bed Bath & Beyond Inc
03.2015 - 10.2016

Hostess

Cracker Barrel Old Country Store Inc
06.2014 - 03.2015

Bachelor of Science - Business Administration

Southeastern Oklahoma State University

Associate of Science - Business Administration

Grayson College

References

  • Harlan Owens

       Fire Marshal

       (903) 436-1310

       Professional


  • Paul Graxiola

       Training Captain

       (903) 624-5192

       Professional 


  • Angela Bollier

       VP/Lending

       (903) 267-6269

       Professional