Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katie Maddox

Dayton

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members.

Efficiently and accurately handled cash and credit card transactions in high-paced environments.

Overview

2
2
years of professional experience

Work History

Medical Assistant

Family Weight and Wellness Clinic
The Woodlands
02.2025 - Current
  • Explained treatment procedures and physicians' instructions.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Educated patients about medications, procedures and physician's instructions.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Administered medications under physician's supervision.
  • Organized charts, documents and supplies to maintain team productivity.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

Receptionist

Family Weight and Wellness Clinic
The Woodlands
11.2024 - 02.2025
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.

Pro Shop Attendant

Liberty Municipal Golf Course
Liberty
11.2022 - 11.2024
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Tracked sales trends to identify areas for improvement or increased profitability.
  • Opened and closed cash registers by counting money, and balancing drawers.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.

Education

High School Diploma -

Dayton Highschool
Dayton, TX
05-2021

Skills

  • Time management
  • Customer service
  • Cash handling
  • Organizational skills
  • Professional demeanor
  • Effective communication

References

References available upon request.

Timeline

Medical Assistant

Family Weight and Wellness Clinic
02.2025 - Current

Receptionist

Family Weight and Wellness Clinic
11.2024 - 02.2025

Pro Shop Attendant

Liberty Municipal Golf Course
11.2022 - 11.2024

High School Diploma -

Dayton Highschool

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