Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Mai

San Jose,CA

Summary

Aspiring medical professional with a strong foundation in public health, patient-centered care, and community service. Seeking to leverage clinical experience, cultural competence, and adaptability in a fast-paced healthcare setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hospice Volunteer

Pathways Hospice
San Francisco, CA
12.2024 - Current
  • Supported terminally ill patients and their families through companionship and presence
  • Maintained strict confidentiality and followed care procedures as outlined by the hospice team
  • Helped identify patient comfort needs and communicated them effectively to care staff

Hospital Volunteer

UCSF
San Francisco, CA
08.2024 - Current
  • Provided emotional support and comfort to patients in outpatient and infusion settings.
  • Adapted quickly to changing clinical demands, including shift adjustments and high patient volumes.
  • Assisted clinical staff with administrative tasks while maintaining patient confidentiality.
  • Offered language and cultural support to diverse patient populations.

Community Service Volunteer

City Hope San Francisco
San Francisco, CA
08.2024 - Current
  • Distributed essential supplies including food and hygiene kits to unhoused individuals
  • Ensured respectful, empathetic service while responding to crisis-related needs
  • Collaborated with team members to adjust to on-the-ground priorities quickly

Senior Center Volunteer

Sagebrook Senior Living
San Francisco, CA
08.2024 - 12.2025
  • Engaged seniors with dementia and Alzheimer’s through memory care activities
  • Provided cognitive support tailored to individual needs
  • Maintained patient dignity and comfort in all interactions

Education

Bachelor of Science in Public Health, Pre-Med Track -

University of San Francisco
San Francisco, CA
05-2027

Skills

  • Remaining composed in high-pressure environments
  • Flexible with shift changes and scheduling
  • Provides compassionate, culturally aware care
  • Learns new tools and protocols quickly, and is extremely adaptable
  • Team collaboration
  • Reliability and punctuality
  • Communicates clearly, fluent in English
  • Upholding the institution's standards and policies
  • Crisis intervention

Certification

Basic Life Support (BLS) Certification , Alameda, CA March 2024 - March 2026

  • Received certification through American Heart Association

EMT Training (In Progress) June 2025

Timeline

Hospice Volunteer

Pathways Hospice
12.2024 - Current

Hospital Volunteer

UCSF
08.2024 - Current

Community Service Volunteer

City Hope San Francisco
08.2024 - Current

Senior Center Volunteer

Sagebrook Senior Living
08.2024 - 12.2025

Bachelor of Science in Public Health, Pre-Med Track -

University of San Francisco

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