Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Maloney

Cranberry Twp,PA

Summary

With over 20 years of experience in office administration, I have consistently provided exceptional support across multiple departments. I thrive in collaborative office environments while also being highly capable of working independently to achieve organizational goals.

Overview

19
19
years of professional experience

Work History

Administrative Support Specialist

FedEx Supply Chain
Cranberry Twp, USA
03.2018 - Current
  • Work with data analysts to compile data to create visualizations that effectively convey a cohesive narrative to all shareholders whether for QBRs, sales presentations to customers or internal presentations to corporate
  • Review information provided month to month and lead a team on inputting the data into multiple documents distributed to over 30 customers
  • Support multiple workstreams including Finance/Cash Apps, Data Analysts, Account Managers, Sales, Managing Directors, Transportation/Logistics
  • Create and distribute monthly Remittances using data provided by partners who received commodities from customers to recycle in efforts to reduce carbon footprint and landfill reduction
  • Actively engage with customers by promptly responding to inquiries, addressing any issues raised, and ensuring they feel understood throughout their interactions with FedEx
  • Submit Journal Entries to ensure contractual deadlines are met on payments
  • Create and distribute invoices to partners totaling the amount of weight/profit earned using market value pricing for the recyclable goods
  • Maintain communication with partners by answering any questions or concerns they have ensuring clear communication about the cost, payment terms, and due date
  • Enter monthly Oracle invoices for each vendor and distribute
  • Follow up with partners to ensure wires and sent and their payment deadlines are met
  • Provide Sales as well as Customer Support for direct-to-consumer Liquidation
  • Responsible for inventory management
  • Monitor inventory aging and product cycles to identify slow moving product SKUs
  • Make decisions on B2C product that needs to be moved to Recycling program
  • Ensure all product designated to direct sales channel is listed and updated

Lead Administrator

Robert Half International
Wexford, USA
06.2016 - 03.2018
  • Provide high quality direct administrative support to the Branch Manager and Division Directors in a fast-paced sales environment
  • Support Human Resources with new hire orientation, granting building access, completing tax forms, coordinating employee benefits and compensation and ordering business cards
  • Provide all facilities coordination including acting as the main point of contact for property management, external vendors, and office maintenance issues
  • Order office supplies, marketing materials and promotional materials for the sales staff
  • Produce Weekly sales progress reporting for temporary divisions using MS Excel
  • Act as the project liaison for all district or corporate initiated projects
  • Distribute information to the Staffing Professionals
  • This would include corporate roll-out information, branch scorecard information, reports per Branch Manager’s request, and CTO reports

Sales Support Representative

GENCO Marketplace, A FedEx Company
Pittsburgh, USA
08.2010 - 05.2016
  • Directly support a sales team of 8 in account management by compiling salvage availability reports, manifests and Genco Marketplace (GMP) purchase price reporting to facilitate a fast-paced sales environment while ensuring company profitability
  • Responsible for maintaining GMP’s largest liquidation account (Amazon.com)
  • Invoices $500K+ in customer orders daily with added responsibility of customer follow-up on timely payment and shipment
  • Manage Amazon Direct Ship program by coordinating the sales, transportation, accounting and customer service teams to ensure a smooth buyer experience
  • Work closely with GMP accounting for monthly reconciliation on GMP-owned product to ensure accurate billing to Genco Supplier accounts (i.e
  • Sears, Amazon, etc.)
  • Manage Home Depot account by acting as liaison between Home Depot and GMP
  • Responsible for all internal account management including invoicing, sales, inventory control and online product posting
  • Provide customer support for direct-to-consumer internet sales for customers of GMP’s Nobetterdeal.com as well as 3rd party sales channels: eBay, Amazon and Sears Liquidations
  • Responsible for inventory management
  • Monitor inventory aging and product cycles to identify slow moving product SKUs
  • Make decisions on B2C product that needs to be moved to bulk sales
  • Ensure all product designated to direct sales channel is posted for sale

Lead Administrator

Robert Half International
Bethesda, USA
02.2006 - 04.2010
  • Provide high quality direct administrative support to the Branch Manager and Division Directors in a fast-paced sales environment
  • Recruit, interview, hire, train and directly manage sales support staff
  • Onsite human resources support including; new hire orientation, granting building access, completing tax forms, coordinating employee benefits and compensation and ordering business cards
  • Provide administrative support for up to 20 sales managers
  • Provide all facilities coordination including acting as the main point of contact for property management, external vendors, and office maintenance issues
  • Track and submit bi-weekly expense reports for sales managers
  • Track and submit vacation and time off reports to ensure all staff is compliant with corporate leave policy
  • Order office supplies, marketing materials and promotional materials for the sales staff
  • Manage scheduling of 6 conference rooms to ensure availability for use by sales and managerial staff
  • Produce Weekly sales progress reporting for temporary and permanent divisions using MS Excel
  • Monthly sales progress reporting for permanent placement accounting division

Education

Bachelor of Arts - Communications

Clarion University of Pennsylvania
Clarion, PA
12.2003

Skills

  • Microsoft Office Suite
  • Outlook
  • Excel
  • Word
  • Teams
  • SharePoint
  • Administrative procedures
  • Calendar management
  • Scheduling appointments

Timeline

Administrative Support Specialist

FedEx Supply Chain
03.2018 - Current

Lead Administrator

Robert Half International
06.2016 - 03.2018

Sales Support Representative

GENCO Marketplace, A FedEx Company
08.2010 - 05.2016

Lead Administrator

Robert Half International
02.2006 - 04.2010

Bachelor of Arts - Communications

Clarion University of Pennsylvania

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Katie Maloney