Katie Manzo

- Helped lead group meetings with over 12 clients at a time to communicate and come to agreements when there was tension

- Collaborated with over 1000 clients to file paperwork to ensure accuracy when filling out personal forms to medical insurance companies.

- Created/updated files daily for clients so that clients were aware of their daily responsibilities and of program rules.

- I took on other roles such as monitoring facilities and doing hourly walk throughs to make sure clients were alive and alert since clients are there to detox from drugs and alcohol or any other substance that was being abused by them.

- Assisted in first aid when needed

- Assisted clients with medications and filed them thoroughly

-Helped clients do their laundry, cleaned areas that seemed unorganized.

-would email detailed reports on any activity concerning client behaviors or substance abuse.