Summary
Overview
Work History
Education
Skills
Timeline
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Katie Massinghan

Barrington,IL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server/Busser

Grand at Twin Lakes
Palatine, Illinois
08.2024 - 10.2024
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Guaranteed timely and presentable serving of dishes
  • Took orders from customers accurately and promptly.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Upheld high standards of sanitation, following health department regulations.
  • Observed tables to tend to guest needs and identify customer service opportunities.

Sail Instructor

Charlevoix SailSchool
Charlevoix, MI
06.2021 - 08.2024
  • Ensured the safety of students while sailing by providing instruction on proper techniques and equipment use.
  • Organized and instructed beginner to advanced-level sailing classes for children, youth, and adults.
  • Assessed student performance to identify areas of improvement and develop individual lesson plans.
  • Monitored weather conditions to ensure safe sailing practices were followed.
  • Provided guidance on sailboat maintenance, rigging, and operation.
  • Instructed students on the fundamentals of navigation, seamanship, boat handling, and racing rules.
  • Demonstrated effective communication skills when interacting with students, parents, and colleagues.
  • Maintained cleanliness of boats and equipment before and after each lesson session.
  • Managed a fleet of vessels including both powerboats and sailboats for recreational activities.
  • Completed all of the necessary requirements as follows: CPR, First Aid, Concussion, Level 1, Safe Sport, and Overboard training.

Education

High School Diploma -

Barrington High School
Barrington, IL
05-2024

Skills

  • Strong writing and verbal skills
  • Strong manual dexterity
  • Effective Communication Skills
  • Results-Oriented Professional
  • Adaptable Learner
  • High energy
  • High achiever in math and science

Timeline

Server/Busser

Grand at Twin Lakes
08.2024 - 10.2024

Sail Instructor

Charlevoix SailSchool
06.2021 - 08.2024

High School Diploma -

Barrington High School

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Katie Massinghan