Katie Mathis
Grantsville,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Tucanos Brazilian Grill
Salt Lake City, UT
11.2022 - 01.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Provided excellent customer service to ensure satisfaction.
Waitress
Osaka Sushi
Tooele, UT
11.2021 - 05.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Greeted guests and provided menus.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
Education
Professional License - Nail Technician
Renaissance Academie
Provo, UT11-2023
High School Diploma -
Grantsville High School
Grantsville, UT05-2022
Skills
- Positive and Professional
- Service Prioritization
- Performance Improvement
- Point of Sale (POS) System Operations
- Suggestive Selling
- Guest Seating
- Effective Customer Upselling
- Price Memorization
- Manicure Design
- Sanitation Procedures
- Gel Tips
- Manicures
- Nail Preparation
- Cuticle Care
- Infection Controls
- Service Promotion
- Product Knowledge
- Schedule Maintenance
- Customer Service
- Nail Polish Application
Certification
- Professional Nail Technician License from the State of Utah.
Languages
Spanish
Limited
References
References available upon request.
Timeline
Server
Tucanos Brazilian Grill
11.2022 - 01.2024
Waitress
Osaka Sushi
11.2021 - 05.2022
Professional License - Nail Technician
Renaissance Academie
High School Diploma -
Grantsville High School
- Professional Nail Technician License from the State of Utah.
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