Katie McCarthy
Nashville,TN
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
18
18
years of professional experience
Work History
Office Manager
Greg Sanford Real Estate
Arrington, TN
05.2020 - 07.2024
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
Bail Bond Agent
Free At Last Bail Bonds
Franklin, TN
07.2017 - 05.2021
- Interviewed witnesses, researched evidence, and reviewed court documents to assess the validity of a case.
- Organized paperwork related to bonds and ensured accuracy of all documents.
- Calculated and collected payments from clients according to payment plan agreements.
- Provided guidance and advice to family members of incarcerated individuals regarding legal processes.
- Drafted letters, contracts, affidavits, and other legal documents related to bail bonds.
- Collaborated with law enforcement personnel in order to facilitate the release of incarcerated individuals on bond.
- Evaluated criminal records and background checks prior to releasing defendants on bond.
Sales Associate
TN Hemp Farmacy
Columbia, TN
12.2018 - 04.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Cleaned work areas and maintained grounds and landscaping.
- Sold and delivered plants and flowers to customers.
- Informed farmers or farm managers of crop progress.
- Provided exceptional customer service to cannabis customers, answering questions and addressing concerns.
- Explained the benefits of different cannabis products to customers in order to help them find the best option for their needs.
- Created a comfortable atmosphere for customers by engaging in conversation and providing helpful advice.
Bar Manager/FOH Manager
Fontanella Family Winery
Whites Creek, TN
12.2013 - 01.2017
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
Bartender
Reggae J's
Panama City Beach, FL
03.2011 - 11.2013
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
Assistant Promotions Manager
Hooters Inc.
Hermitage, TN
02.2006 - 03.2011
- Conducted market analysis to identify target audiences for promotions.
- Developed, implemented and monitored advertising budgets.
- Researched and developed promotional materials for marketing campaigns.
- Managed relationships with external vendors to ensure timely delivery of promotional materials.
- Organized and coordinated special events such as product launches, press conferences and trade shows.
- Created presentations highlighting key objectives and strategies for upcoming promotions.
Education
Business
Columbia State Community College
Columbia, TNSkills
- Workforce Management
- Office Management
- Vendor engagement
- Compliance Monitoring
- Billing
- Team Supervision
- Inventory Control
- Staff Management
- Staff hiring
Timeline
Office Manager
Greg Sanford Real Estate
05.2020 - 07.2024
Sales Associate
TN Hemp Farmacy
12.2018 - 04.2020
Bail Bond Agent
Free At Last Bail Bonds
07.2017 - 05.2021
Bar Manager/FOH Manager
Fontanella Family Winery
12.2013 - 01.2017
Bartender
Reggae J's
03.2011 - 11.2013
Assistant Promotions Manager
Hooters Inc.
02.2006 - 03.2011
Business
Columbia State Community College
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