Katie McCraney
Elkins,AR
Summary
Senior Project Manager with experience at meeting tight deadlines, driving business opportunities and working well in team-based environments. Experienced in managing key milestones and delivering exemplary customer service. Ambitious, engaging and personable with strong track-record of communication, interaction and relationship-building skills. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Project Manager
UAMS
10.2019 - Current
- Communicated project plans and progress to key stakeholders and project contributors.
- Organize and facilitate ongoing meetings
- Manage and maintain relationships with program partners and team members
- Manage timelines and accuracy of projects.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Maintained schedules to meet key milestones at every project phase.
Client Relations & Program Manager
City of Springdale
01.2017 - 10.2019
- Oversee and coordinate various operations, staff and activities of assigned programs
- Develops and implements marketing plans to address the needs in customer experience and donor engagement
- Responsible for delivering results and growth of projects and programs
- Establishes budget amounts for multiple programs and grants adjusting monthly budget amounts to compensate for spending variance
- Assisted with multimedia presentations to a wide variety of public and stakeholder groups.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
Continuous Improvement Coordinator
Tyson
01.2014 - 01.2017
- Ensured optimal quality of all reports submitted to management
- Assessed and analyzed opportunities for improvement within the organization to achieve and predict goals
- Trained various departments in Continuous Improvement processes
- Responsible for training resources and supporting all levels of management
- Monitor enrollment and reports for various rosters and problem-solving courses.
Education
Bachelor’s Degree -
Missouri State University
05.2012
Skills
- Project Management
- Community Relations
- Public Relations
- Excellent organizational skills
- Experienced in Microsoft Visio, Microsoft Word, and Microsoft Excel
- Project Planning
- Client Relationship Management
- Meeting Participation
- Cross-Functional Communication
- KPI Tracking
- Client Liaison
- Project Scheduling
- Client Relations
- Schedule Coordination
- Team Collaboration
Timeline
Senior Project Manager
UAMS
10.2019 - Current
Client Relations & Program Manager
City of Springdale
01.2017 - 10.2019
Continuous Improvement Coordinator
Tyson
01.2014 - 01.2017
Bachelor’s Degree -
Missouri State University
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