Dedicated and compassionate nursing graduate with progressive career history in direct patient care, triage, and care coordination. Long-term healthcare professional with a strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Silver Pine Medical Group
03.2017 - Current
Obtained promoted lead role position within the first 90 days of employment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Registered Nursing Student
McLaren Port Huron Hospital
09.2024 - 04.2025
Utilized knowledge and skills on Cardiac Step Down Unit for 2 semesters, Medical-Surgical floor, Labor and Delivery, and Mental Health, Pediatrics, Long Term Care, ICU.
Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
Managed complex medical conditions with a focus on maintaining patient comfort and dignity throughout treatment processes.
Participated in continuing education opportunities, enhancing professional knowledge base and improving overall nursing capabilities.
Promoted infection control practices within the clinical setting through proper hand hygiene techniques and use of personal protective equipment, ensuring a safe environment for both patients and staff.
Improved patient outcomes by providing thorough and compassionate care during clinical rotations.
Applied evidence-based nursing practices consistently to ensure high-quality care delivery at all times.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Medical Assistant
Lake Huron Medical Center- Dr. Antwan Hall, M.D
04.2016 - 03.2017
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
St. Clair Surgical- Dr. Krishna Valjee, M.D
09.2010 - 04.2016
Aided in being the only Medical Assistant working along side General Surgeon, Plastic Surgeon, and Nurse Practitioner.
Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Improved clinical workflow with introduction of electronic health records system. Aided in building office first use of EMR.