Katie McShane
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
22
22
years of professional experience
Work History
Account Manager for North America
PREZI, INC
08.2021 - Current
- Managed over $2 million in revenue for the company
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution: Accenture, Zillow, Bloomberg, Boston Consulting Group
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives. Largest upsells in the company in 2023
- Lead cross-functional partnership initiatives: sales, marketing, product team & training
- Exceeded quota in 2021, 2022, & 2023
- Value Award Winner for Move Fast & Trust Teamwork.
National Partnership Manager for North America
CRIMSON EDUCATION, INC
06.2019 - 08.2021
- Solidified >40 new online partnerships in less than two years
- Delivered more than $250k in revenue in 18 months
- Managed Strategic Partner Accounts: Nicheè.com, The College Funding Coach, New York Academy of Science
- Lead cross-functional partnership initiatives: sales, marketing, account management & training.
Client Service Manager, West Region
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
08.2011 - 11.2016
- Delivered district wide software implementations
- Trained and managed administrators and teachers on software launch: High School, Middle School & Elementary
- Directed Strategic Accounts: technical expert and pedagogical evangelist
- Cross-functional leader for up sell, cross sell and incremental revenue growth.
Subject Matter Expert, United States
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
05.2013 - 07.2015
- National SME for all product sales
- Grew sales of Powerspeak and Middlebury Interactive across the Unites States exceeding quota every year
- Worked collectively with sales, regional directors, account managers and inside sales for K12 Inc
- Collaborated across all functional business areas: marketing, development, client services, and finance.
Regional Sales Director, Northeast Region
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
08.2011 - 04.2013
- Managed Northeast Region as team leader for new product launch
- Exceeded $1 million quota: Responsible for all Powerspeak & Middlebury Interactive Sales in the Northeast Region
- Trained & Coached team on Sales: messaging, process, efficiency and closing
- Create marketing communications and training for account managers.
District Manager, Northeast Region
FERRING PHARMACEUTICALS
08.2007 - 06.2010
- Managed Region producing 6 million in sales annually
- Hired, coached, and developed 5 sales representatives covering Vermont, Connecticut, Massachusetts, Maine, New York, & Rhode Island
- Worked with all functional areas of the business i.e., marketing, distribution, trade, product management, training, product launch teams, etc
- Certified in Situational Leadership.
Associate Manager Product Promotions
FERRING PHARMACEUTICALS
02.2009 - 02.2010
- Worked with trade relations to expand specialty distribution marketing program and exceeded goal by 104%
- Coordinated with brand managers, ad agency, medical education, and PR firm to develop brand messaging, and execution of communication strategies
- Implemented marketing tactics for infertility products
- Executed marketing and branding strategies for top customers, peer to peer programs, managed care and specialty trade sales, as well as event-marketing programs
- Evaluated and maintain contact with field sales force to measure promotional efforts.
Reproductive Endocrinology Consultant
FERRING PHARMACEUTICALS
08.2007 - 02.2009
- Winner of Excellence Club 2009 3rd out of 35
- Rookie of the Year 2008 146% Combined Attainment for Q3 & Q4
- 2008 Quota Attainment: Bravelle: 171% HMG: 112% Endometrin: 123%
- Winner of Q2 Top Gun Award 2008: 13.3 % increase in overall market share from Q1
- Endometrin Elite Eight: Q1 & Q2
- Ranked 3 out of 35 in Bravelle market share as of December 2008
- Continually educated and promoted Bravelle, Endometrin, & HMG to Reproductive Endocrinologists, nursing staff, & embryologists in CO, UT, & NM.
Senior Sales Representative
ABBOTT LABORATORIES
02.2004 - 08.2007
- All Star Ranking 13 out of 74 as of December 2006
- Quota Attainment: Biaxin XL Springfield - 120.552% Nation - 110.477% Synthroid Springfield - 106.677% Nation - 103.65% Tarka VIP's Springfield - 75.305% Nation - 89.453%
- Promoted to Senior Sales Representative in July 2006
- Regional Field Trainer.
Team Coordinator
ABBOTT LABORATORIES
01.2005 - 01.2007
- Assisted manager as Senior Sales Representative
- Winner of 'Team of the Year' in 2005
- Winner of T3 2005 Grand Prize Monster Spiff
- Selected to present best practices and team motivation to region 11 at T1 2006 area sales meeting
- Lead monthly team strategy meetings.
Internal Pediatric Sales Representative
ABBOTT LABORATORIES
09.2001 - 01.2004
- Received Above & Beyond as well as Top Performer Award in 2002 and 2003
- Promoted key pediatric non-rebate brands to increase awareness of WIC eligible products in over 500 accounts
- Educated physicians regarding state WIC contracts and Medicaid reimbursement
- Vacant Territory Coverage - assumed responsibility for high priority accounts in Nevada and Pennsylvania while territory was vacant.
Education
Completed Summer Course in Scuola Italiana -
Middlebury College
Middlebury, VT07.2010
Bachelor of Science - Consumer Affairs, Specialization in Consumer Communication -
The Ohio State University
Columbus, OH06.2001
Skills
- Client Relationship Management
- Strategic Account Planning
- Marketing
- Product Training
- Cross-Functional Collaboration
- Goal-Oriented
- Revenue Growth
- Needs Analysis
- Customer Training
Hobbies and Interests
- Committee for Pickles.org Kids Supporting Kids with parents who have cancer. Building awareness around Columbus, Ohio area and nationwide
- Participate in MS 150 Colorado - Team ATX raised over $20,000 in 2009
- Competed in 10 triathlons including a Half Ironman in August 2008
- Weekend Activities include being a mom to a 8 & 11 year old, hiking, cooking, & exploring Ohio & beyond
Timeline
Account Manager for North America
PREZI, INC
08.2021 - Current
National Partnership Manager for North America
CRIMSON EDUCATION, INC
06.2019 - 08.2021
Subject Matter Expert, United States
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
05.2013 - 07.2015
Client Service Manager, West Region
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
08.2011 - 11.2016
Regional Sales Director, Northeast Region
MIDDLEBURY INTERACTIVE LANGUAGES / K12 INC.
08.2011 - 04.2013
Associate Manager Product Promotions
FERRING PHARMACEUTICALS
02.2009 - 02.2010
District Manager, Northeast Region
FERRING PHARMACEUTICALS
08.2007 - 06.2010
Reproductive Endocrinology Consultant
FERRING PHARMACEUTICALS
08.2007 - 02.2009
Team Coordinator
ABBOTT LABORATORIES
01.2005 - 01.2007
Senior Sales Representative
ABBOTT LABORATORIES
02.2004 - 08.2007
Internal Pediatric Sales Representative
ABBOTT LABORATORIES
09.2001 - 01.2004
Completed Summer Course in Scuola Italiana -
Middlebury College
Bachelor of Science - Consumer Affairs, Specialization in Consumer Communication -
The Ohio State University
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