Katie Meyer
Naugatuck
Summary
Motivated and personable professional with a strong foundation in customer service, team leadership, and small business operations from several years as Head Baker and Bakery Manager at Ovens of France. Known for building strong relationships with customers, upselling bakery products, and creating an inviting, high-retention client experience. Passionate about learning and creating new ideas , bringing a hands-on understanding of consumer needs, excellent communication skills, and a drive to exceed goals, and grow within a dynamic sales environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bakery Manager/Head Baker
Ovens of France
Woodbury
09.2017 - Current
- Managed bakery team, including hiring, training, and scheduling
- Oversaw daily production operations and inventory control
- Maintained health and safety standards (ServSafe certified)
- Efficiently coordinated custom and event orders, meeting tight deadlines
- Built strong relationships with loyal customers through personalized service
- Skilled in upselling bakery products and communicating value to customers
- Handled in-person, phone, and social media orders with professionalism and care
- Created visually appealing product displays that boosted walk-in sales
- Enthusiastic about connecting customers to the perfect product for their needs
- Vendor negotiation and ordering
- Point-of-sale systems and daily sales tracking
- Clear communicator with team members, suppliers, and clients
- Flexible, positive, and solutions-oriented under pressure
- Baking & Product Expertise: Artisan bread, pastries, and custom cake production, Recipe development with a focus on seasonal trends and client preferences, Strong product knowledge and ability to describe flavors, textures, and ingredients to customers, Quality control and consistency in high-volume environments
- Leadership & Operations: Managed bakery team, including hiring, training, and scheduling, Oversaw daily production operations and inventory control, Maintained health and safety standards (ServSafe certified), Efficiently coordinated custom and event orders, meeting tight deadlines
- Customer Experience & Sales: Built strong relationships with loyal customers through personalized service, Skilled in upselling bakery products and communicating value to customers, Handled in-person, phone, and social media orders with professionalism and care, Created visually appealing product displays that boosted walk-in sales, Enthusiastic about connecting customers to the perfect product for their needs
- Business & Communication: Vendor negotiation and ordering, Point-of-sale systems and daily sales tracking, Clear communicator with team members, suppliers, and clients, Flexible, positive, and solutions-oriented under pressure
Education
High School Diploma -
Naugatuck High School
Naugatuck, CT06.2018
Skills
- Customer service
- Baking
- Product expertise
- Recipe development
- Quality control
- Leadership
- Operations management
- Inventory control
- Health and safety standards
- Customer experience
- Sales
- Upselling
- Communication
- Vendor negotiation
- Point-of-sale systems
- Sales tracking
- Team communication
- Problem-solving
- Flexibility
- Positive attitude
Certification
- Servsafe, 05/01/27
- ServSafe Manager, 05/01/23, 05/01/27
Additional Information - Skills Details
Artisan bread, pastries, and custom cake production, Recipe development with a focus on seasonal trends and client preferences, Strong product knowledge and ability to describe flavors, textures, and ingredients to customers, Quality control and consistency in high-volume environments, Managed bakery team, including hiring, training, and scheduling, Oversaw daily production operations and inventory control, Maintained health and safety standards (ServSafe certified), Efficiently coordinated custom and event orders, meeting tight deadlines, Built strong relationships with loyal customers through personalized service, Skilled in upselling bakery products and communicating value to customers, Handled in-person, phone, and social media orders with professionalism and care, Created visually appealing product displays that boosted walk-in sales, Enthusiastic about connecting customers to the perfect product for their needs, Vendor negotiation and ordering, Point-of-sale systems and daily sales tracking, Clear communicator with team members, suppliers, and clients, Flexible, positive, and solutions-oriented under pressure
Personal Information
Willing To Relocate: Anywhere
References
References available upon request.
Timeline
Bakery Manager/Head Baker
Ovens of France
09.2017 - Current
High School Diploma -
Naugatuck High School