Katie Miller
Kalkaska,MI
Summary
Proven track record of enhancing customer satisfaction at Attitude Wellness, leveraging exceptional customer service and organizational skills. Excelled in fast-paced environments, demonstrating adaptability and a collaborative spirit. Certified in ServeSafe, underscoring a commitment to quality and safety standards. Achieved significant improvements in team efficiency and service delivery through proactive problem-solving and attention to detail.
Brief history on me, I'm a mother of two queens and a wife for the last 15 years. Proud Buddhist and Alien/ET believer. Originally from Corpus Christi, TX, have been in Michigan since 98' and couldn't be happier.
Overview
10
10
years of professional experience
Work History
Luminary
Attitude Wellness
05.2020 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Great cash handling skills and Point of Sale knowledge
- Excellent customer service skills
Dietary Aide
Kalkaska Memorial Health Center
10.2016 - 03.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Processed customer payments, balanced cash drawers, and utilized POS system to receive and process food and beverage orders.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Verified prepared food met standards for quality and quantity before serving to customers.
- I AM ServSafe Certified
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Northland Food and Family Center
Deli Clerk
04.2014 - 10.2016
- Cleaned and sanitized dished and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free work space to maximize productivity and safety.
- Preventing food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Creating appealing food arrangements for party trays and specialized orders.
- Used downtime to prepare ingredients and restock supplies for expected busy periods.
- I AM ServeSafe Certified
Education
High School Diploma -
Kalkaska Public Schools
Kalkaska, MI06.2012
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Organizational Skills
- Calm Under Pressure
- Decision-Making
Timeline
Luminary
Attitude Wellness
05.2020 - 05.2024
Dietary Aide
Kalkaska Memorial Health Center
10.2016 - 03.2020
Northland Food and Family Center
Deli Clerk
04.2014 - 10.2016
High School Diploma -
Kalkaska Public Schools
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