Summary
Work History
Education
Skills
Timeline
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Katie Miller

Katie Miller

Elkhart,IN

Summary

Hardworking commercial cleaner with experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere.

Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.

Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Work History

Cleaner

Self Employed Services
Elkhart, IN
08.2023 - Current
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Transported trash bags to designated disposal areas.
  • Emptied wastebaskets and replaced liners.
  • Dust/wipe down everything
  • Clean windows
  • Vacuum
  • Mop
  • Sanitize bathrooms and other areas needed
  • Sanitized frequented areas and equipment using approved supplies.

Night Auditor

Hilton Inn Hotel
Goshen, IN
04.2019 - 05.2019
  • Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
  • Tracked income and expenses for business using accounting software.
  • Completed nightly updates to hotel rates and individual room charges.
  • Check in or out clientele
  • Contacted housekeeping or maintenance staff to report room or building issues.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Greeted arriving guests and checked them in to their rooms.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
  • Maintained well-stocked and presentable complementary food and beverage station.
  • Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Received payments from customers via cash or credit cards.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.

Packer

Colbert Packaging
Elkhart, IN
11.2016 - 01.2019
  • Adhered to product safety and hygiene guidelines for health and regulatory compliance.
  • Unpacked, verified and recorded incoming merchandise or material.
  • Implemented packing strategies to minimize waste and increase efficiency.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Ensured work area was clean and organized, adhering to safety regulations.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Followed detailed packing instructions to meet specific customer requirements.
  • Operated machinery for wrapping, boxing, and labeling products.
  • Assembled, lined and padded cartons and containers.
  • Assisted in line changeovers and returned raw material to stock.
  • Labeled boxes, crates, and other containers accurately.
  • Communicated with customer service representatives to resolve packing-related issues.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Examined and inspected containers, materials or products to meet quality specifications.
  • Obtained, moved and sorted products and materials.
  • Conducted routine maintenance on packing equipment to prevent malfunctions.
  • Maintained records of shipments, returns, and damages.
  • Assembled cartons, crates, and containers to prepare for shipping.
  • Assembled customer orders from stock and packed items in boxes.
  • Calculated dimensions of packages prior to shipment.
  • Packed products in accordance with specified instructions.

Education

High School Diploma -

Northwood Panthers
Nappanee, IN
05-2006

Skills

  • Laundry
  • Floor waxing
  • Housekeeping
  • Furniture rearrangement
  • Supply inventory management
  • Dusting techniques
  • Carpet cleaning
  • Verbal and written communication
  • Quality control
  • Stain removal techniques
  • Laundry services
  • Basic maintenance
  • Glass and window washing
  • Attention to detail
  • Confidentiality awareness
  • Multitasking and organization
  • Problem-solving
  • Interior and exterior cleaning
  • Schedule flexibility
  • Reliability and punctuality
  • Customer service
  • Commercial and residential cleaning
  • Able to lift 40 lbs
  • Safe cleaning with chemicals
  • Cleaning and sanitizing
  • Efficient cleaning techniques
  • Professional appearance
  • Sweeping and mopping
  • Record keeping

Timeline

Cleaner

Self Employed Services
08.2023 - Current

Night Auditor

Hilton Inn Hotel
04.2019 - 05.2019

Packer

Colbert Packaging
11.2016 - 01.2019

High School Diploma -

Northwood Panthers

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Katie Miller